Supv Support Services - Providence, United States - The Miriam Hospital

Mark Lane

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Mark Lane

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Description

SUMMARY:
Mon-Fri12pm-8:30pm with holidays/weekends as needed for coverage.

Reports to the Support Services Manager.


The Support Services Supervisor executes company programs and procedures by trainingsupervisingand motivating the personnel to ensure all tasks are completed schedules are met as well as ensuring adherence to all Miriam Hospital & Lifespan Policies and Procedures.

Support Services includes Facilities Environmental Services Patient Transport and Laundry.


Works through subordinate personnel manages and coordinates skilled tradesmen in the maintenance repair and renovation of hospital buildings equipment machinery or systems.

Plans organizes directs and controls work activity of the facilities management department as prescribed by professional standards; recommends and revises work procedures to meet hospital needs.

Supervision of up to 30 full-time equivalent trades personnel performing a variety of work ranging from routine to complex.


REQUIRED QUALIFICATIONS:
The level of knowledge of Facilities Maintenance and Environmental Services methods techniquesproductsand equipment required.
Associatedegree preferred or experience equivalent.

Must have a good driving record meet and maintain the appropriate and valid driver license.


  • Minimum of three (3) years demonstrated successful supervisory experience.
  • Minimum of three (3) years of environmental services experience.
  • Minimum of eight (5) year
- s progressively responsible facility maintenance experience.


  • Interpersonal skills to effectively interact with departments and discussing needs resolving problems and complaints to coordinate and direct activities of small group of service personnel.
  • Experience in establishment of comprehensive preventative maintenance programs.
  • Demonstrated knowledge and skills in the following disciplines: architectural plumbingelectricalHVACandESD operations.
  • Demonstrated ability to organize workload attention to detail and work independently.
  • Ability to respond to hospital facility emergency issues as required 24 hours a day 7 days a week.
  • Joint Commission survey experience and knowledge of activities necessary to produce a state of readiness.

PRIMARY DUTIES AND RESPONSIBILITIES:
Evaluates employee performance standards annually in a timely manner.

Continuously reviews councils and advises staff members performance including attendance work quality and takes corrective actions as needed.


Conducts disciplinary action with the approval of the Support Services Manager and/or Director including warning preparations counselling coaching and issuance on a timely basis.

Conducts training session with ESD personnel regularly as assigned.


Monitors and inspects all ESD equipment regularly to ensure it is maintained in a clean condition and in good repair.

Recommends equipment repair as needed.

Consistently completes appropriate forms record keeping including but not limitedto:room inspections satisfaction surveys individual training records and competencies.

Evaluates staff fitness for duty use of proper uniform and picture ID
- s.


Consistently makes rounds throughout the hospital to observe quality standards of work safety practices Infection Control practices and use of proper body mechanics.

Participates in setting priorities and planning of all project workfloorand carpet care.

Submit all repair issues in the work order system in a timely manner and follows up to completion.


Consistently applies the corporate values of respect honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly geographicallyaccessibleand high-value services within the environment of a comprehensive integrated academic health system.

Is responsible for knowing and acting in accordance with the principles of the Lifespan Corporate Compliance Program and Code of Conduct.

Conducts periodic individual and/or group meetings.

Prepares staffing schedule and provides back up staff when needed. Provides and maintains subordinate staff development plans. Develops standards for subordinate staff performance.


Plansorganizesand coordinates the daily operation of the environmental services department for assigned areas to ensure adherence to establish quality standards.

Participates in developing departmental policies and procedures.

Participates in developing goalsobjectivesand organizational structure with department site manager. Recommends changes to department structure and procedures as appropriate.

Communicate with supervisors from other departments to answer questions and resolve problems that may arise.

Other related duties as required including but not limited to Aide ProjectWorkerand Supply Coordinator.

Supervises the operation and maintenance of the hospital
- s buildings and infrastructure including the plumbing heating refrigeration electrical and emergency generator systems.

Serves as the liaison betw

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