Employee of the Customer Service Center Fleet Management - Oxoboxo River, United States - Titan Ventures

Titan Ventures

Verified Company

Oxoboxo River, United States

1 week ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

Schwarz Mobility Solutions (SMS) is the service provider, solution and system provider for all mobility issues of the companies within the Schwarz Group. This includes group-wide fleet and travel management as well as the implementation of additional mobility solutions for employees and customers.

Your Responsibilities

Central point of contact for our own fleet
Support for the nationwide hotline of Schwarz Mobility Solutions
Recording and processing of incoming inquiries in our ticket system
Management and processing of damages to our company vehicles, such as:
- Repair approvals
- Coordination in case of repair rejections
- Invoice verification
- Complaints
Coordination of transport damages

Your Profile

Successfully completed commercial training or a comparable qualification
Experience in customer service/hotline is desirable
Enjoy talking on the phone, sociable and friendly
Organizational talent and structured way of working
Strong customer and service orientation, excellent communication skills, flexibility and a true team player
Interest in mobility and solid knowledge of MS Office applications