- Minimum requirement is Associate degree.
- Brand certification programs are preferred
- Must display professionalism and have characteristics of honesty and trustworthiness
- Must have excellent attendance and be punctual
- Must be able to perform major life activities:
- Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
- Phone etiquette and answering procedures
- Be able to answer inquires of local shopping, dining, entertainment, and travel directions
- Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
- Manager on Duty functions when necessary or as scheduled
- Computer literate to thoroughly operate property management system, proficient in Micro Soft Word, Excel, and PowerPoint-Prioritize departmental functions to meet due dates and deadlines.
- Create new business, and expand existing business via cold calls, site visits, telephone prospecting and marketing, blitzes, internet and other avenues.
- Increases sales volume and profitability by following and executing projects for all market areas as stated in the Hotel Business Plan-Meets overall budgeted sales and profit margin by soliciting, evaluating, selling, and confirming business
- Qualifies prospective leads
- Designs and proposes programs to meet client's needs
- Negotiates with client to achieve maximum profit while satisfying client needs
- Coordinates transient and group room commitments to insure proper market mix
- Tracks Local Negotiated Rates and maintains the office filling system in accordance to the Company Sop's.
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Sales Coordinator - Lynchburg, United States - Paragon Hotel Company
Description
:Primary Objective of Position
To maximize customer satisfaction and the overall profitability of the hotel by directing the revenue generating activities in accordance with the Business Plan and Monthly Action Plan Calendar.
As a member of the team, you will assist in selling guestrooms, catering services and banquet facilities as directed by the Director of Sales.
Pre-Requisites (Requirements):
-1+ years of experience in customer service at a branded hotel preferred
Work Environment & Context:
standing, lifting, bending, learning, reading, concentrating, thinking, and communicating-Must be able to sit or stand for eight hours, bend, stretch, and reach-Work schedule varies and may include occasionally working on holidays, weekends, and evenings.
Long hours sometimes required-Must be able to push or pull 60 pounds and lift and/or carry 30 poundsRequirements:
Required Knowledge, Skills, and
Abilities:
Knowledgeable in:
Skills:
Abilities:
Additional Info:
Essential Functions:
Positions for Possible Future Advancement:
The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to a Sales Manager/Director of Sales.
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