Cashier - Temporary/seasonal - Stamford, United States - West Marine
Description
Job Summary:
As a cashier, you are the first person a Customer sees as they walk through the door and the last person they work with when they leave.
We are Boaters serving Boaters with a mission of More Water, Less Hassle Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen.
Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer.
West Marine is a Drug Free Workplace and Equal Opportunity Employer.Duties/Responsibilities:
- Greet incoming customers with company approved greeting
- Answer phones announcing your name and where you can direct their call
- Coordinates with retail staff for product inquires and price checks
- Resolves escalated issues with angry customers
- Informs customers about services available and assess customer needs
- Scan products, operate scanning equipment and fix scanning issues
- Handles cash, credit and onaccount transactions
- Process credit and debit cards, helping customers with processing equipment
- Maintain cash control over register drawer and verify amounts are correct
- Takes deposits for Special Orders
- Provide receipt and any additional paperwork to customer upon completion of transaction.
- Bags purchases as needed
- Process return transactions following company return policy
- Directs customers to product location in store upon request
- Process put backs as needed
- Complete all training and review all SOPs for position
- Train and sometimes supervise new cashiers
- Keeps point of sale area neat, cleaned, and organized and properly stocked with supplies
- Assistance in the maintenance of store front and retail displays
- Helps stock shelves in proximity of the cash register
- Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
- Perform other jobrelated duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problemsolving skills.
- Ability to function well in a highpaced and at times stressful environment.
Education and Experience:
High school diploma or equivalent.
Physical Requirements:
- Must be able to lift up to 50 pounds at times.
- Ability to be mobile on the sales floor for extended periods of time.
Brand:
West Marine
Address: 401 Shippan Ave Stamford, CT
Property Description: 9- Stamford
Property Number: 93
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