Receptionist - Part-time - Hawthorne, United States - South Bay Ford

South Bay Ford
South Bay Ford
Verified Company
Hawthorne, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Part time
Description
The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner.

Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source.

He/she will know all points-of-contact for every department within the dealership in order to help customers promptly. In addition, the Receptionist performs administrative duties and operates the telephone switchboard for call routing.


RESPONSIBILITIES

  • Greets all customers in a warm, sincere, and helpful manner
  • Coordinates questions and issues with the appropriate department personnel
  • Directs customer complaints to appropriate personnel
  • Provides administrative backup to various dealership departments as needed
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Strong organizational and time management skills
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Strong computer and internet skills, including Microsoft Office suite

Company Description:


We are the award-winning South Bay Ford Lincoln auto dealership with opportunities for hard-working, motivated people who can succeed in a very fast-paced environment.

We are a people-oriented business committed to providing superior levels of customer service.

While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees.


Our Team _Team members working together guided by our principles of family, teamwork, respect, and integrity._

Our Goal _Provide exceptional customer service one guest at a time._

Our Commitment _Create lifelong relationships with our team members, guests, and the community._


Receptionist Pay Scale Information_4-2024:

The Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $19.00.
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