Starbucks Barista - The Woodlands, United States - Westin Woodlands

Mark Lane

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Mark Lane

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Description

Overview:

The Starbucks Barista has the responsibility to create and maintain the Starbucks experience for our customers through excellent service and expertly-crafted products.

You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day.

A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day.


Responsibilities:


  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, caffe latte, and cappuccino.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Improves quality results by studying, evaluating, and redesigning processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Work in a cooperative and friendly manner with fellow employees, set a positive example.
  • Provide the highest level of guest service to the hotel's clients.
  • Maintain professional attire and personal hygiene.
  • Maintain a clean, neat and orderly work area.
  • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
  • Implement the hotel's safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company's OSHA program, safe lifting techniques.
  • Promptly report substandard (unsafe) conditions to Supervisor.
  • Promptly report accidents, injuries, property damage or loss to Supervisor.
  • Inform management promptly of any workrelated problems or guest complaints.
  • Promote the hotel through goodwill, courtesy and a positive attitude.
  • Attend all scheduled training classes and meetings.
  • Continue to learn and grow in your position.
  • Perform any reasonable request as assigned or directed by management.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Assist person(s) with a disability.
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules inlcuding weekend and holidays to reflect the business needs of the hotel.

Qualifications:

  • High school or equivalent education preferred.
  • Prior experience in retail, customer service, coffee shop or a food & beverage operation is preferred.
  • Marriott or similar branded, full service hotel experience preferred.
WestinWoodlands

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