Parts Associate - Carlsbad, United States - AutoNation Subaru Carlsbad
Description
Overview:
Position Overview
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts.
What are the day-to-day responsibilities?
- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
- Stock incoming inventory in the correct location.
- Maintain the parts department in clean and orderly manner.
- Provide customers with needed information and offer additional sales opportunities.
- Create and maintain merchandising display to promote product sales.
- Provide an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Parts Retail Sales Associate is measured by achieving:
- Achieve Parts Sales Targets
- Achieve Customer Satisfaction Targets
What are the requirements for this job?- High School diploma or equivalent- Proven ability to provide an exceptional customer experience
- One year of experience in an automotive parts department.
- One year of sales experience
- Demonstrated communication and interpersonal skills
- Organization and followup skills
AutoNation, a provider of personalized transportation services, is driven by innovation and transformation.
As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D.
Power.Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.
**AutoNation is an equal opportunity employer and a drug-free workplace.