Customer Intake Associate - Medford, United States - Homeworks Energy

Homeworks Energy

Verified Company

Medford, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Customer Intake Associate (Bilingual):

HomeWorks Energy is looking for a talented, high-energy, and self-motivated bilingual Customer Intake Associate to assist prospective clients in evaluating their eligibility and schedule free home energy assessments.

Compensation & Benefits

On target earnings of up to $55,000 per year (based on performance)
Health, dental, and vision insurance
Flexible spending account
401k company match
Generous paid time off and paid holidays
Many more perks

Responsibilities

Handle high volume inbound calls from prospective customers in both English, Portuguese and/or Spanish languages
Dial high volume outbound calls to interested prospects and referrals
Reach and exceed agreedupon monthly sales targets
Set follow up appointments as necessary to support prospects needs
Handling and providing solutions for customer complaints
Follow a proven sales process with a positive mentality, passion, and commitment

Qualifications

Proficient in English and Portuguese or Spanish languages
Previous experience in a highvolume telephone sales or other related fields
Previous experience outbound calling to prospective customers
Familiarity with CRM systems (Salesforce, Microsoft Dynamics, etc)
Excellent verbal and written communication skills
Ability to build great rapport with clients
Familiarity with minimum performance standards and metric evaluations
100% comfortability with computers, typing, and multitasking
Deadline and detailoriented

About HomeWorks Energy:

HomeWorks Energy is a trusted Mass Save partner, helping Massachusetts neighbors all over the state save energy and money at home.

Our certified home energy experts have performed more than 200,000 Home Energy Assessments and we're proud to be the largest Home Performance Contractor in Massachusetts, leading the region in energy efficiency.

Join a growing organization that is passionate about working together to save energy and reduce cost.

Equal Opportunity Employer:

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration.

As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics.

All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.