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    RN Clinical Liaison - Tampa, FL, United States - Chapters Health System

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    Description

    RN Clinical Liaison



    It's inspiring to work with a company where people truly BELIEVE in what they're doing

    When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success

    Job Profile Summary


    Role:
    The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization's representative.


    Qualifications:

    • Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
    • Minimum of one (1) year of acute healthcare experience; hospice experience preferred
    • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
    • Marketing or sales experience preferred
    • Able to perform admissions in the acute care setting
    • Ability to effectively communicate in English (written and verbal)
    • Excellent customer service focus
    • Detail oriented
    • Ability to multitask and prioritize
    • Ability to present oneself in a professional manner
    • Ability to manage physical demands and emotional stress of workload
    • Strong goal/outcome orientation with exceptional time-management skills
    • Mobile Driver - Valid driver's license and automobile insurance per Company policy
    • Reliable transportation to meet schedule

    Competencies:

    • Satisfactorily complete competency requirements for this position.

    Responsibilities of all employees:

    • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
    • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
    • Comply with Company policies, procedures and standard practices.
    • Observe the Company's health, safety and security practices.
    • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
    • Use resources in a fiscally responsible manner.
    • Promote the Company through participation in community and professional organizations.
    • Participate proactively in improving performance at the organizational, departmental and individual levels.
    • Improve own professional knowledge and skill level.
    • Advance electronic media skills.
    • Support Company research and educational activities.
    • Share expertise with co-workers both formally and informally.
    • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

    Job Responsibilities:

    • Acts as the Organization's representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public.
    • Presents services in an empathetic and compassionate manner and performs admission process.
    • Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations.
    • Assertively handles any barriers to admissions of referred patients.
    • Obtains medical record information for the referrals.
    • Develops strong relationships with case managers, physicians, etc. at facilities.
    • Works with Professional Relations Representatives (PRRs) to provide education on all available services.
    • Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge.
    • Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up.
    • Performs other duties as assigned.


    This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.


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