Telecommunications Director - Okmulgee, United States - Okmulgee County Criminal Justice Authority

Description

The E911 Communications Director is responsible for the oversight of the Okmulgee County Regional Communications Center which operates under the Okmulgee County Criminal Justice Authority a public trust.

The center receives 911 calls for assistance as well as dispatches for local law enforcement, fire services, and emergency medical services.

Essential Duties and Responsibilities:

The E911 Communications Director is responsible for the management of assigned staff; oversees employee work schedules to ensure adequate coverage and control; reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; directs work; and trains staff in operations, policies, and procedures; conduct interviews and make hiring and termination recommendations to Human Resources.

Plans organizes and manages the day-to-day operational functions of the E-911 Department to provide effective and timely emergency services County-wide; plans, develops, and directs department programs, services, resources, and staff; formulates short and long-range plans, goals, and objectives; develops and implements policies, procedures and standards; and directs the implementation of programs and services through subordinate supervisors and staff.

Monitors and evaluates department programs, services, and operations; assesses department effectiveness and performance; manages quality assurance and quality improvement initiatives; analyzes operational statistics and staffing needs; and identifies and implements changes to maximize the use of resources and achieve goals and objectives.

Prepares and/or reviews operational and statistical reports; presents proposals and recommendations regarding department services to the Executive Director

Coordinates with public safety agencies, or other officials to review and enhance operations/activities; reviews/resolves problems, receives advice/direction, and provides recommendations; and advises the Executive Director of situations, solutions, major incidents, and other problems.

Manages department financial resources; develops and implements departmental budget, including establishing priorities for capital and material requirements; monitors expenditures to ensure compliance with approved budget.

Plans for and manages the use of department equipment, communication systems, and facilities; ensures proper maintenance and repair of communications equipment, radios, and systems; assigns and oversees research of vendor pricing; coordinates with contractors, vendors, and suppliers regarding the procurement of new equipment, services, and supplies; works with vendors regarding wireless services and planning for future department technology needs.

Respond to questions or complaints about communications activities and personnel; provide information and education; research problems; and initiate problem resolution.

Qualifications:

5 years of progressively responsible experience in emergency communications, with 2 years of senior management experience for a comparably sized organization or as a director for a smaller organization; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess and maintain a valid Oklahoma driver's license; Must pass an extensive background check.


Education:

• Bachelor's Degree preferred but not required.
• Must possess and maintain OLETS certification within 6 months of hire date.

Job Type:
Full-time


Pay:
From $60,320.00 per year


Benefits:
Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

8 hour shift

Monday to Friday

On call


Ability to Relocate:

Okmulgee, OK 74447:
Relocate before starting work (Required)


Work Location:
In person

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