Front Desk Agent - Destin or Fort Walton Beach, FL
1 day ago
Job description
DESCRIPTION
COMPANY OVERVIEW
For more than 40 years, Holiday Isle has been a trusted name in Destin vacation rentals and real estate. In a business where returning guests reign supreme, we take pride in our impeccable customer service, small-business atmosphere, and ability to offer the best prices around.
Our reputation is built on consistency and care, where exceeding expectations has always been our mantra.
At Holiday Isle, you will find a supportive, team-focused environment where reliability and dedication are valued. We are proud to be an Equal Opportunity Employer and welcome individuals who bring integrity, precision, and pride to their work.
Why Join Us
This role is a great fit if you're someone who takes pride in doing things right every time and values being part of a reliable, supportive team.
Here's what you can look forward to:
Clear expectations and structure that give you confidence in your work.
A dependable team atmosphere where cooperation and respect are part of everyday life.
Appreciation for your accuracy and consistency, because we know the details make all the difference.
POSITION SUMMARY
As a Front Desk Agent at Holiday Isle, you'll be the first point of contact for our guests—setting the tone for an exceptional stay from the moment they arrive. You'll bring warmth, positivity, and professionalism to every interaction, creating a friendly and inviting atmosphere in the lobby.
This role calls for someone who thrives on connection, enjoys problem-solving, and takes pride in going the extra mile to make guests feel at home. You'll offer thoughtful local recommendations, assist with requests, and ensure each guest feels valued and cared for. With strong communication skills, attention to detail, and a genuine passion for hospitality, you'll handle transactions, manage reservations, and coordinate work orders seamlessly—all while maintaining Holiday Isle's signature standard of service and charm.
RESPONSIBILITIES
Greet all guests and make them feel welcome.
Process check-in/check-out of guests, process any guest credits and/or charges.
Contacting guests and welcoming them upon their arrival and exit.
Create and assign work orders for reported issues and follow up with vendors and guests.
Communicate professionally via text messages and respond promptly to guest inquiries.
Upon request, provide guests with information regarding local activities such as dining recommendations and activities in the area.
Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data entry as necessary.
Audit reservations to ensure all required policies are being met.
QUALIFICATIONS
High School Diploma or Equivalent
Availability to work weekends, on call shifts, and holidays in the office as required.
Reliable transportation and valid driver's license.
Must be able to pass a drug test
Must be able to pass a background check.
COMPENSATION & BENEFITS
Annual Salary
Hourly, $18 - $20
Benefits
Paid time off
Health insurance
Life insurance
Dental insurance
Vision insurance
Schedule
9 am to 5 pm 5 days a week. 2 days off per week that will vary
Similar jobs
Join our team at Homewood Suites by Hilton Destin in a welcoming and supportive workplace that's as dynamic as the team you'll be part of. · ...
4 weeks ago
The newest hotel in our award-winning portfolio has an amazing opportunity for your hospitality career. Located on US-98, Hampton Inn & Suites Destin is just a five-minute walk from the beach and a short drive from Big Kahuna's Water & Adventure Park. · Be available to work flexi ...
3 weeks ago
We are seeking a friendly, professional Front Desk Agent to join our hospitality team. · ...
1 week ago
Job Overview 3-11 pm · Join our dynamic hospitality team as a Front Desk Agent, where your energy and enthusiasm will create memorable experiences for our guests. In this pivotal role, you will be the first point of contact, delivering exceptional guest services while managing fr ...
1 day ago
We are seeking a dedicated and personable Front Desk Agent to join our team at a vibrant resort. · The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. · Greet guests upon arrival with a ...
1 month ago
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently. · Process all payments according to established hotel requirements; · Provide information and services to any guest or visitor in a friendly, professional manner; · ...
1 month ago
· Dive into the dynamic world of hospitality at Hotel Effie, Autograph Collection As a Front Desk Agent, you're not just checking guests in – you're creating waves of excitement and unforgettable moments. With open availability, nights that sparkle until 11 pm, and weekend vibes ...
10 hours ago
Perform administrative duties as assigned. Check-in and check-out guest. Respond to inquiries and/or challenges in an efficient courteous professional manner. · ...
4 days ago
We believe that exceptional service begins with an exceptional team. · To deliver the best experiences for our guests,we seek out talented individuals who share our passion and vision. · By joining Hilton Sandestin Beach,you become part of a community of leaders focused on your p ...
1 month ago
Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. · Greet guests and complete the registration/check-in process to in ...
1 month ago
The Front Desk Agent will work alone and is responsible for handling all guest concerns and needs. · Receive and assist visitors and guests to the Hotel in a courteous, friendly, and efficient manner · Maintain supporting documentation from all transactions and prepare shiftend p ...
4 weeks ago
Dive into the dynamic world of hospitality at Hotel Effie Autograph Collection As a Front Desk Agent you re not just checking guests in – you re creating waves of excitement and unforgettable moments With open availability nights that sparkle until 11 pm and weekend vibes your jo ...
1 week ago
Dive into the dynamic world of hospitality at Hotel Effie, Autograph Collection As a Front Desk Agent you're not just checking guests in – you're creating waves of excitement and unforgettable moments With open availability nights that sparkle until 11 pm and weekend vibes your j ...
2 weeks ago
The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. · They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. · A few of the main duties of a front desk agent are greeting guests at the front desk, · ...
1 week ago
Description · Job Summary · The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting gue ...
1 day ago
The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.A few of the main duties of a front desk agent are greeting guests at the front desk, answer ...
2 weeks ago
We are seeking a reliable and customer-oriented Front Desk Agent Night Auditor to join our team. · Greet guests in a friendly and professional manner ensuring a positive first impression · Check-in and check-out guests efficiently and accurately · ...
2 weeks ago
We are seeking a reliable and customer-oriented Front Desk Agent/Night Auditor to join our team. · Greet guests in a friendly and professional manner ensuring a positive first impression · Check-in and check-out guests efficiently and accurately · ...
1 month ago
We are searching for an enthusiastic service-focused hotel front desk agent to join our guest services team. · You'll welcome guests manage accounts answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. · You will bring excellent c ...
1 week ago
We are seeking team members passionate about building lasting vacation memories for guests visiting our resort propertiesThis is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by enjoying vacations. · ...
1 month ago