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Customer Support Associate - Clovis, United States - Business Marketing Firm
Description
Job DescriptionJob Description
We are seeking a Customer Support Associate to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Customer Support Associate Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Customer Support Associate Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible
Candidates with the following skills or experience are encouraged to apply ASAP
Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent
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