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Clovis

    Customer Support Associate - Clovis, United States - Business Marketing Firm

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    Description
    Job Description

    Job Description


    We are seeking a Customer Support Associate to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

    Customer Support Associate Responsibilities:
    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services


    Customer Support Associate Qualifications:
    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills


    This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible

    Candidates with the following skills or experience are encouraged to apply ASAP
    Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

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