Jobs
>
Front Desk Agent
>
Chatham

    Front Desk Agent - Chatham, United States - Chatham Bars Inn

    Chatham Bars Inn
    Chatham Bars Inn Chatham, United States

    4 weeks ago

    Default job background
    Description

    We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer.

    The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professionally. The Front Desk Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Forbes Travel Guide, Preferred Hotels & Resorts, and AAA.

    Additional responsibilities include:

    • Provide quotes for room rates and up-sell the guest when possible.
    • Assist in coordinating the Front Desk and the Housekeeping Department.
    • Verify that the correct charges are posted to the corresponding guest folio.
    • Collect payment for charges on the guest folio.
    • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
    • Respond to and manage phone activity including providing general knowledge to callers.
    • Provide administrative, reception and program support to management and staff.
    • Smile and greet guests in a welcoming manner and use the guest's name.
    • Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
    • Register and assign rooms to guests.
    • Maintain a professional appearance at all times.

    Requirements:

    • Superior customer service skills
    • Ability to multi-task
    • Ability to work well in a fast-paced environment
    • Strong attention to detail and organization
    • Excellent computer skills and telephone etiquette
    • Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
    • Well-groomed
    • Able to stand for long periods of time during shift(s)
    • Previous experience preferred but not necessary
  • TPG Hotels & Resorts

    Front Desk Agent

    3 days ago

    TPG Hotels & Resorts Nantucket, United States

    ** Front Desk Agent** · **Front Desk Agent** · Posted November 10, 2021 · > Veranda house is looking for Front Desk Agents Housing is available **Job overview** · The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and ...

  • Pelham House Resort Motel

    Front Desk Agent

    4 weeks ago

    Pelham House Resort Motel Dennis Port, United States

    We invite you to come join a company that is dedicated to you as an individual as well as our company success We pride ourselves on being a great place to work as well as being Cape Cod\'s newest premier destination. We know that our team creates a positive feeling when you walk ...

  • Endless Dunes Hotel

    Front Desk Agent

    15 hours ago

    Endless Dunes Hotel Eastham, United States

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...

  • Pelham Hospitality

    Front Desk Agent

    5 days ago

    Pelham Hospitality Dennis, United States

    **Pelham Hospitality is hiring Full-time Seasonal Front Desk Agents** · We invite you to come join a company that is dedicated to you as an individual as well as our company success We pride ourselves on being a great place to work as well as being Cape Cod's newest premier desti ...

  • Wauwinet

    Part-Time Overnight Front Desk Agent

    3 weeks ago

    Wauwinet Nantucket, United States Part time

    Job Description · Job DescriptionWhite Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently. · *Overnight shift is 11pm - 7am · Pay Rate: $22/hour · Responsibilities include: ...

  • EOS Hospitality

    Front Office Agent

    3 weeks ago

    EOS Hospitality South Yarmouth, United States

    Front Desk Agent · Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent. · Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team · The Front Des ...

  • Global Partners LP

    Guest Service Associate/Cashier

    1 hour ago

    Global Partners LP Yarmouth, United States

    Global Partners LP - Route 1 Mobil [Front Desk Agent / Concierge] As a Guest Service Associate at Global Partners LP, you'll: Greet guests and provide an enjoyable shopping experience for everyone; Operate the point of sale pursuant to corporate standards, and maintain proper cas ...

  • Red Jacket Resorts

    Front Office Agent

    3 weeks ago

    Red Jacket Resorts South Yarmouth, United States

    Front Desk Agent · Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent. · Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team · The Front ...

  • Massage Envy

    Personal Trainer

    4 weeks ago

    Massage Envy Hyannis, United States

    Overview: · Where Better Careers Begin · Massage Envy - Hyannis: 1070 Iyannough Rd Unit 50, Hyannis, MA 02601 · Are you ready to use your bodywork skills in a whole new way? Combine your skills with massage expertise to help clients improve flexibility, mobility, and performan ...

  • Capeside Oral and Facial Surgery

    Oral Surgery Front Desk Assistant

    1 week ago

    Capeside Oral and Facial Surgery Hyannis, United States

    Overview: · We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience for all visitors. ...

  • The Brass Key Guesthouse

    Guest Services Associate

    4 weeks ago

    The Brass Key Guesthouse Provincetown, United States

    We are looking for a Hotel Front Desk/Guest Service Associate to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about ro ...