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    New Flyer - St Cloud, United States - NFI Group - Motor Coach Industries

    NFI Group - Motor Coach Industries
    NFI Group - Motor Coach Industries St Cloud, United States

    3 weeks ago

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    Description
    Location : St. Cloud, MN - USA

    Job Type: Full time

    Remote Employment: Flexible/Hybrid

    Job Number: 04054

    Business Unit: MCI Coach

    Opening Date: 03/21/2023

    CUSTOMER PROGRAM MANAGER - ST. CLOUD

    New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure SolutionsTM, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at

    POSITION SUMMARY

    We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-production, bus build and acceptance processes. This individual will cultivate long-term business relationships of customer confidence and trust.

    WHAT YOU WILL DO:
    • Must understand the full requirements of each customer contract as assigned.
    • Develop a project plan, identify project timelines and track status of work vs. plan (includes staying current with program plan).
    • Provide daily operational guidance to cross-functional departments relative to the completion of contracts from initial strategy to post delivery.
    • Address and resolve project issues that may arise and manage critical project timelines.
    • Conduct weekly project meetings with internal/external stakeholders. Must record and publish minutes of each meeting that include actions, owner and due dates.
    • Must ensure calibration of the contract with the customer and internal stakeholders at all times on both bus and contract deliverables.
    • Complete all required project documentation, especially project status milestone update and updates for weekly Exec Ops meetings.
    • Work within key controls identified under this area of responsibility in support of compliance to financial reporting.
    • Work with customer to confirm final bus configuration and work closely with Field Services and others until completion of final bus acceptance.
    • Engage in the meaningful development of personal Management By Objectives (MBO) criteria and execute your work to achieve these goals.
    • Work within established policies and processes to ensure goals and objectives for all regulatory and legal requirements are met, including organizational, Quality, Environmental, Health, and Safety programs.
    • Identify opportunities for process improvements.
    WHAT YOU NEED TO BE SUCCESSFUL:
    • Bachelor's degree in Business Administration or Communications or related business experience.
    • Mid Professional with 5+ years of work experience in a manufacturing or customer oriented environment.
    • Prior Project Management experience in a manufacturing environment and/or PMP Certificate or equivalent work experience.
    • Superior computer and organizational skills
    • Goal orientated and motivated to achieve tasks within set timelines
    • Ability to present information in a professional manner in both written and verbal communication
    • Ability to work with minimum supervision and possess initiative to seek improvements
    • Motivated self-starter with capabilities to work within a fast paced team oriented environment
    *Travel is required for this position*

    New Flyer is an EEO/AAP/Female/Minority/Disabled/Vets Employer

    WHY JOIN OUR TEAM:
    • NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
    • Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
    • Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.
    OUR WHY:

    We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

    NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at , , , , , and .com

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