Fraud Specialist - Petersburg, United States - Peoples Advantage Federal Credit Union

Our focus is to be the key resource in strengthening and rebuilding communities by empowering our members to achieve their financial aspirations.

• Fraud Detection and Prevention:
  • Monitor member accounts and transactions for suspicious activity using advanced fraud detection tools and techniques.
  • Analyze transaction patterns, account histories, and other relevant data to identify potential fraud indicators.
  • Develop and implement proactive strategies to prevent fraud, including enhancing security protocols and conducting regular risk assessments.
  • BSA monitoring process including FinCEN 314(a) and high-risk accounts.
• Investigation and Resolution:
  • Conduct thorough investigations into suspected cases of fraud, working with internal teams, law enforcement agencies, and third-party vendors as needed.
  • Gather evidence, analyze findings, and prepare comprehensive reports documenting investigation outcomes and recommendations for further action.
  • Take appropriate measures to mitigate fraud losses and ensure timely resolution of fraud-related issues for affected members.
  • Engage in conversations with members as required.
• Fraud Trend Analysis:
  • Stay updated on emerging fraud trends, tactics, and technologies in the financial sector.
  • Analyze data and patterns to identify trends and patterns associated with new and evolving fraud schemes.
  • Develop and implement proactive measures to tackle emerging threats and minimize risks to the credit union and its members.
• Education and Awareness:
  • Educate members and colleagues about common fraud schemes, red flags, and best practices for safeguarding their accounts and personal information.
  • Provide prompt and accurate information to members regarding fraud prevention measures, security alerts, and other pertinent updates.
  • Act as a resource for members seeking help or advice related to fraud prevention and mitigation.
  • Participate as a representative for the Credit Union in collaborative sessions with like-minded business professionals.
• Compliance and Reporting:
  • Ensure adherence to regulatory requirements concerning fraud detection, prevention, and reporting, including but not limited to BSA/AML regulations.
  • Prepare and submit timely reports to regulatory agencies and internal stakeholders as necessary, documenting fraud incidents, trends, and mitigation efforts.
• Other Responsibilities:
  • Occasional travel may be necessary.
  • Responsible for performing other assigned duties.

• Bachelor's degree in finance, accounting, criminal justice, or related field preferred.
• 2+ years of experience in fraud detection, investigation, or related field within the financial services industry.
• Knowledge of fraud prevention techniques, tools, and industry best practices.
• Strong analytical skills with the ability to interpret complex data and identify patterns.
• Excellent communication and interpersonal skills, with the ability to interact effectively with members, colleagues, and external partners.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize workload effectively.
• Familiarity with Regulation E, VISA Rules, Risk Management, Chargeback Rights, and NACHA.
• Proficiency in using fraud detection software, Microsoft Office Suite, and other relevant tools.

• Competitive salary based on experience.
• Comprehensive benefits package including health insurance, retirement plan with employee matching, and paid time off/holidays.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment focused on employee development and success.

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Vision insurance

• 8-hour shift
• Monday to Friday

• In-person
• Office

• Fraud: 1 year (required)

• SAP Finance & Controlling: 1 year (preferred)

• Petersburg, VA (required)

• Petersburg, VA 23805: Relocate before starting work (required)