- Courteously and accurately redeem winning tickets for guests upon request and complete all paperwork associated with each transaction.
- Make changes for guests and exchange casino tokens, or redeem coupons as needed.
- Maintain a zero-balance cash drawer at the end of each shift.
- Prepare and forward all paperwork to accounting in a timely manner.
- Learn the duties and responsibilities of the vault clerk in order to perform vault services for guests and employees.
- Become knowledgeable of and perform all duties in compliance with Title 31 regulations and departmental procedures.
- Report all variances to the shift supervisor.
- Promptly and tactfully respond to guest requests and complaints, communicate all guest complaints and suggestions to the Lead Guest Services Representative.
- Responsible for securing and maintaining monies and other items of cash value.
- Be familiar with casino events and promotions in order to accurately inform guests.
- Comply with tip reporting procedures.
- Obtain and maintain a gaming license.
- Perform other duties as assigned.
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Computer skills required.
- Previous cash handling and customer service experience preferred.
- Must be able to obtain and maintain the required Gaming License
-
Guest Services Representative: PT
3 weeks ago
Buffalo Run Casino & Resort Miami, United StatesJob Description · Job DescriptionDescription:Summary of Duties · Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work i ...
-
Eclipse Innovations West Union, United StatesJoin our team at West Union · We are currently seeking reliable and motivated Customer Service Representatives (m/f/d) for our client's call center in Bremen. · Job Description: · Assisting customers over the phone · Documenting customer inquiries · Conducting inbound and outboun ...
-
Customer Service Representative
2 weeks ago
Capstone Finance Inc. Jasper, United StatesJob Description · Job DescriptionLocal finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer. · As a CSR, your res ...
-
Representative, Customer Service
2 weeks ago
Liberty Joplin, United StatesOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. · At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-f ...
-
Customer Service Representative
3 weeks ago
Arona Home Essentials Neosho, United StatesArona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate 50 stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado ...
-
Lead Customer Service Representative
2 weeks ago
Circle K Jasper, United States Full timeStore : 613 Hwy 78 E, Jasper, Alabama 35501 Availability - Shift/Days Flexible Availability Lead Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and ...
-
Route Service Representative
2 weeks ago
Interstate Batteries Of The Four Corners #4853 Joplin, United StatesJob Description · Job DescriptionWe are currently looking for a qualified Route Service Representative for this location. As an integral part of our Interstate Battery distributorship, the Route Service Representative is driven by purpose and results. He or she will act every day ...
-
Customer Service Representative
3 weeks ago
Med-South Jasper, United StatesJob Description · Job DescriptionSummary of Position: The Customer Service Representative (CSR) is responsible for processing orders for DME or supplies. The CSR enters orders into the database and updates new and existing patient information including demographics and insurance. ...
-
Customer Service Representative
15 hours ago
Aries Technology LLC Grove, United StatesPosition - FT swing shift- Wednesday - Sunday, varying hours - 4pm - 12:30am & 8pm - 4:30am. · The purpose of this position is to provide call center customer service and technical support to all customers and co-workers in a manner that exhibits courtesy, professionalism and co ...
-
Customer Service Representative
3 weeks ago
Austin Brown - State Farm Agent Vinita, United StatesJob Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our ...
-
Customer Service Representative
5 days ago
Grant Deardorff - State Farm Agent Galena, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
-
customer service representative
1 week ago
Family Dollar Fairland, United StatesFamily Dollar - 501 W CONNER AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
customer service representative
1 week ago
Family Dollar Wyandotte, United StatesFamily Dollar E. HWY 60 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
customer service representative
1 week ago
Family Dollar Afton, United StatesFamily Dollar E. HWY 85A [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...
-
Maintenance Technician L1
4 weeks ago
Superior Skilled Trades Miami, United StatesDIRECT HIRE: The Maintenance Technician L1 is responsible for processing and repairing and/or replacement of machine parts to allow for continuous and efficient operations in production. · Rate of Pay: $25 - $28hr (depending on experience) · Work Type: Full-time · Shift pattern: ...
-
Customer Service Representative
3 weeks ago
Bank of Commerce Chetopa, United StatesThis job was posted by : For more information, please see: · Bank of Commerce is currently looking for an energetic individual to add to our Chetopa, Kansas branch. Candidates should demonstrate strong customer service skills, attention to detail and the ability to multi-task w ...
-
customer service representative
3 weeks ago
Family Dollar Langley, United StatesFamily Dollar - 915 N. 3rd St. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Representative, Customer Service
2 weeks ago
Liberty Utilities Joplin, United StatesRepresentative, Customer Service · Joplin, MO, US, 64804 · Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. · At Liberty, we hire passionate people who care about doing the right thing for our ...
-
customer service representative
1 week ago
Family Dollar Columbus, United StatesFamily Dollar - 200 N KANSAS AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
customer service representative
2 weeks ago
Family Dollar West Union, United StatesFamily Dollar - 215 E WALNUT ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
Guest Services Representative: PT - Miami, United States - Buffalo Run Casino & Resort
Description
Summary of Duties
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Purpose
To provide accurate, efficient, and courteous cashier services to guests.
Knowledge, Skills, and Abilities
Education/Qualifications
Licensing
Work Requirements
Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
