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    Operations Specialist - Pittsburgh, United States - Aveanna

    Aveanna
    Aveanna Pittsburgh, United States

    3 weeks ago

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    Description
    Operations Specialist

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    Job Details

    Requisition #:

    195440


    Location:
    Pittsburgh, PA 15233


    Category:
    Business Operations


    Salary:
    Starting at $20.00 per hour

    Position Details

    Position Overview


    The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch locations clinical operational support activities.

    Essential Job Functions


    Payroll Activities:
    Weekly time sheets entries for caregiver staff visits which generates billing

    Audit weekly payroll reports and make timely payroll adjustments when necessary

    Process and close payroll each week according to guidelines

    Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines

    Prepare and maintain payroll files

    Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner

    Be primary point of contact for location caregiver payroll inquiries

    Establish an open line of communication and positive relationship with the Corporate Payroll department


    Personnel Activities:
    Assist with caregiver onboarding activities; may be asked to assist with recruiting activities

    Ensuring all caregiver personnel files are secure, accurate and complete

    Verification and maintenance of caregiver credentials (licenses and certifications)

    Creating and providing monthly evaluation and skills report to Director(s)

    Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities

    Coordinate with People Services on all unemployment claims

    Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education


    Caregiver Coordination Activities:
    Establish and maintain an orientation schedule for caregiver staff

    Maintain accurate and up to date contact list of all active caregivers, including mailing log

    Review and confirm weekly schedules according to branch location guidelines

    Mail monthly schedule to patients home each month according to branch location guidelines


    Office Support Activities:
    Scanning and/or filing of documentation and records

    Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member

    Mail distribution to appropriate staff member or department

    Process invoices according to branch location guidelines

    Office supply orders

    Preform special projects as needed

    Requirements

    High school diploma or GED

    Proficient typing skills

    Proficient Microsoft Office skills

    Preferences

    Payroll and/or human resources experience

    Private duty, home care or health care company experience

    Advanced Microsoft Excel skills

    Two (2) years general office experience

    Other Skills/Abilities

    Must maintain company and employee confidentiality at all times

    Must maintain professional boundaries at all times

    Ability to remain calm and professional in stressful situations

    Attention to detail

    Time Management

    Effective problem-solving and conflict resolution

    Excellent organization and communication skills

    Physical Demands

    Must be able to speak, write, read, and understand English

    Occasional lifting, carrying, pushing, and pulling of up to 25 pounds

    Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting

    Must be able to sit and climb stairs

    Must have visual and hearing acuity

    Environment

    Performs duties in an office environment with occasional field visits during agency operating hours

    Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

    Other Duties


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    Vaccination Requirements


    As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.


    As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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