- Requirements Gathering: Collaborate with clients and stakeholders to elicit, document, and prioritize business requirements.
- Solution Design: Work closely with Salesforce architects and developers to design solutions that align with best practices and meet client objectives.
- Data Analysis: Analyze and cleanse data as needed to ensure data quality and integrity within Salesforce.
- Testing and
- Documentation: Maintain comprehensive documentation of project requirements, design decisions, and system configurations.
- Stakeholder Engagement: Serve as the primary point of contact between clients and project teams.
- Strategic Planning: Contribute to the strategic planning of Salesforce initiatives, including roadmap development and longterm vision.
- Project Leadership: Take a lead role in managing Salesforce projects, work closely with Development manager during planning, scheduling, and resource allocation.
- Training and Support: Conduct user training sessions to ensure clients can effectively use Salesforce applications.
- Best Practices: Stay current with Salesforce updates, industry best practices, and emerging trends.
- Bachelor's degree in Business, Computer Science, or related field (Master's degree preferred).
- Proven experience as a Business Analyst with a focus on Salesforce applications, including implementation and customization projects. Preference given to qualified candidates with proven knowledge of Health Cloud and Data Cloud.
- Salesforce certifications such as Certified Administrator, Certified Advanced Administrator, or Certified Sales/Service Cloud Consultant preferred.
- Strong understanding of CRM concepts, business processes, and data modeling.
- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Analytical mindset with the ability to solve complex problems.
- Project management skills and experience leading teams.
- Knowledge of Agile and Scrum methodologies.
- Ability to work effectively in a fast paced, collaborative environment.
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Business Analyst supporting Salesforce applications - St Louis, United States - The Timberline Group Company
Description
Position Overview:
As the Lead Business Analyst supporting Salesforce applications, you will serve as the liaison between our clients and our Salesforce development team.
You will be responsible for understanding our clients' business processes, translating their needs into Salesforce solutions, and overseeing projects from inception to completion.
Your expertise in Salesforce and business analysis will drive the success of our clients' CRM initiatives.Key Responsibilities:
Quality Assurance:
Develop test plans, conduct user acceptance testing (UAT), and coordinate bug resolution with development teams. Ensure solutions meet quality and functionality standards.
Qualifications:
Phone:
PO Box 565, Sullivan, Mo 63080
"Delivering quality solutions through quality people"