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    Director of Information Technology - St Louis, United States - The Timberline Group Company

    The Timberline Group Company
    The Timberline Group Company St Louis, United States

    3 weeks ago

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    Description


    We are seeking a collaborative and technically proficient team leader with a strong focus on building high-performing teams and delivering tangible business results.

    Your expertise in process and data-driven decision-making will be instrumental in shaping our IT strategy and driving key initiatives.

    As a versatile professional, you will seamlessly navigate between strategic business support and fulfilling the daily IT needs of our organization.



    What You'll Do

    • Organize projects and activities to support corporate applications, which includes Salesforce, other CRM solutions, email automation, social marketing, product management, order to cash, and customer service.
    • Manage a team with a diverse array of talents and responsibilities including developers, administrators, QA testing resources, and other technical staff.
    • Establish processes to manage the intake of work, production support, and to improve the efficiency of the team's performance.
    • Manage projects using traditional and Agile methods, including Scrum, Kanban, and waterfall.
    • Manage communications and relationships with business partners to collaborate, prioritize, and coordinate changes to IT systems.
    • Produce accurate and timely reporting of project status and team performance, including identifying and managing risks, issues, and changes.
    • Facilitate meetings to gather requirements, resolve conflict, and define the work necessary to accomplish the project and company goals.
    • Be a talent builder to attract, mentor, and retain the best developers and administrators.
    • Other duties as necessary to meet the team or company needs.

    What You'll Need To Succeed

    • Ability to present complex technical information in a clear and concise manner.
    • Knowledge of CRM technologies, including industry best practices.
    • Demonstrated success in managing and leading high-performing technical teams for a minimum of 7 years, including hiring, coaching, and fostering professional growth.
    • Proven track record of effectively managing team dynamics, optimizing performance, and making tough personnel decisions when necessary.
    • 5+ years of Salesforce experience with increasing responsibility and technical capability.
    • Bachelor's (or Master's degree) in Computer Science or related field required.
    • Strong interpersonal skills, including verbal and written communication, presentation, and relationship building.
    • Excellent organization and follow-through skills as well as the ability to multi-task in a fast-paced environment with limited daily supervision.
    • Ability and desire to work collaboratively across the IT department and with key business stakeholders.

    Preferred Experience ...

    • One or more Salesforce certifications.
    • Knowledge of Salesforce CPQ, MuleSoft, and Conga Composer.
    • Salesforce Administrator level knowledge of user roles, security, system configuration, integrations, sandbox management, and troubleshooting support tickets.
    • Hands on experience designing and/or supporting Salesforce integration with other systems like Drupal, Magento, Avalara, Eloqua, HubSpot, Qualtrics, Survey Monkey, Meltwater, and OneTrust.
    • Hands on experience with Atlassian Jira and Confluence, including setting up and managing boards and reports.

    Travel Requirements

    • Ability to travel up to 20%
    The Timberline Group

    Phone:

    623 Missouri Ave #104, Sullivan, Mo 63080


    "Delivering quality solutions through quality people"
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