- Provides prompt, courteous beverage service to casino guest in designated gaming areas.
- Takes drink orders, communicates with bartender, assist in preparation of drinks, and presents drinks to guest.
- Accept payments and maintains accountability for all transactions.
- Maintains a clean workstation.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Provides personalized service and great experience for every guest, every time through interaction and building relationships.
- Anticipates needs, provides fast, exceptional service and checks for satisfaction of guest.
- High School Diploma or equivalent required.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be 21 years of age.
- Must be able to obtain Missouri Gaming License.
- Must be able to work any day of the week and any shift, including holidays and weekends.
- Must present a well-groomed appearance.
- Must have excellent customer service/communication skills.
- Must be able to work independently along with a team mentality.
- Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
- Must be able to stand for prolonged periods of time or entire shift.
- Must be able to work at a fast pace and in stressful situations.
- Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
- Must be able to read, write, speak and understand English.
- Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
- Must have the dexterity to grip and work necessary items
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Description
Job DescriptionESSENTIAL JOB FUNCTIONS:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).