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    Crew Scheduling Manager - Orlando, United States - National Airlines

    National Airlines
    National Airlines Orlando, United States

    3 weeks ago

    Default job background
    Transportation / Logistics
    Description

    National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing , and A-330 aircraft to accomplish its missions.

    Job Title: Crew Scheduling Manager

    Location: Orlando, Florida

    Department: Crew Resources

    Reports To: Director of Crew Resources

    FLSA Status: Exempt

    Summary: The Manager of Crew Scheduling at National Airlines oversees the day-to-day Crew Scheduling operations, leading a team dedicated to ensuring all flights are properly crewed and Crewmembers receive outstanding support. This role is critical for upholding safety, adhering to Federal Aviation Regulations (FAR), and mitigating crew-related delays in a fast-paced and complex environment. An essential responsibility is the continuous development and implementation of a comprehensive Crew Scheduler training program, ensuring the team is trained to the highest standards. The position demands a thorough knowledge of 14 CFR Part 117 and Part 121, as well as international airline operations. A proactive approach to operations management and processes improvement, along with a passionate commitment to the Company's mission and our Crewmembers are essential in this role.

    Essential Functions:

    • Operations Management: Ensuring effective crew resource management is key, focusing on FAR compliance, preventing Crewmember fatigue, implementing risk mitigation strategies, and coordinating logistics. The Manager is essential in developing efficient crewing strategies to enhance operational success and making decisive decisions during irregular operations to stabilize the operation. Additionally, the Manager closely oversees the Crew Scheduling team, ensuring adherence to tasks and effective support of our mission and Crewmembers.
    • Leadership: Responsible for the execution and continuous improvement of a comprehensive training program designed to elevate Crew Schedulers to the highest level of proficiency and standard. This responsibility includes conducting performance evaluations, mentoring, and counseling to promote professional growth and development within the team. Additionally, the Manager oversees the scheduling and timecard management of the team, ensuring the operation is adequately staffed and team member hours are properly accounted for.
    • Communication: Liaising closely with Company leadership and various departments, this role ensures a seamless flow of information that integrates all crew-related considerations into operational planning for success. By fostering an environment of open dialogue and transparency, the Manager enhances collaboration and ensures that the team is informed, aligned, and responsive to the dynamic needs of the airline.
    • Crewmember Satisfaction: Instrumental in advancing Crewmember satisfaction by actively seeking out and considering Crewmember feedback, then implementing process improvements to better meet their needs. The role aims to cultivate a positive work environment that prioritizes Crewmember well-being in support of our mission.

    Supervisor Responsibility: Yes

    Work Hours: Typical office hours, with the potential to work nights, weekends, and holidays, as needed to support a 24/7 operation.

    Qualifications & Experience:

    • Minimum of 5 years of experience in airline operations, with a focus on crew scheduling/planning.
    • Comprehensive understanding of 14 CFR Part 117 and Part 121.
    • Must be able to read, write, and speak English fluently and effectively.
    • Must be legally authorized to work in the country in which the position is located.
    • Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC).

    Skills Required:

    • A high level of attention to detail and creative problem-solving skills.
    • Ability to understand and evaluate complex processes.
    • Ability to work efficiently while under pressure and with minimal supervision.
    • Ability to effectively communicate important information and intricate plans.
    • Ability to work with people of different backgrounds and personalities.
    • Empathetic and caring; customer service minded.
    • Mission-driven with a positive mindset.

    The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

    National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.

    National Airlines requires all team members to complete a record in National's Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.

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