Field Service Lead - Tucson, United States - Epiroc AB

Description

Functional area:

Service
Onsite or Remote:Onsite
Primary Skills:

Country/Region:
US
City:Tucson
Location:Tucson, AZ, US, 85706
Company name:Epiroc USA LLC
Date of posting:Apr 12, 2024
United in Performance. Inspired by Innovation.

Service Technicians provide timely service support for preventative maintenance, equipment troubleshooting & repairs and monitoring/testing that result in minimizing downtime, reducing costs and promoting our service and product capabilities.- The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions.

Noise protection is required in this role. Service Technicians are occasionally exposed to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. This position is considered Safety Sensitive.


Responsibilities:

• Perform routine preventative maintenance, troubleshooting and repairs on all Epiroc products in accordance with manufacturer recommendations
• Run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs
• Ensure the appropriate tools and equipment are onsite and properly maintained
• Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
• Test and document proper operating parameters
• Track associated costs or data from all testing to ensure completion
• Communicating service and other relevant activities to the Service Coordinator in a complete and timely manner
• Maintaining courteous and professional demeanor and communcation with customers and internal staff at all times

Requirements**:

• Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates
• Maintain a valid driver's license; a good driving record is required
• Demonstrated expertise with industrial/commercial fluid power and low voltage electrical control systems
• Travel may be required in this position about 60% per month.
• Residency in the Tucson, AZ area

Benefits:

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and longterm disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation arreual based on Epiroc years of service
• Employment at Epiroc USA LLC is "atwill," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.
• Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #LI-IR1 #LI-Onsite
  United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
• In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.