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    Learning Management System Administrator - Seattle, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Seattle, United States

    2 weeks ago

    Motion Recruitment background
    Description

    Our client is seeking a motivated Learning Management System (LMS) Administrator.

    Location: Seattle, WA (3 days onsite rest remote)

    Duration: 12 Months Contract

    Position Summary:

    The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).

    Top Skills:

    2+ years of experience with SuccessFactors

    Excellent communication and technical troubleshooting skills

    ServiceNow experience preferred

    Excellent time management and attention to detail

    Experience in the same/similar regulated industry

    REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

    Must have basic GMP and Quality knowledge.

    Intermediate skills in navigating a document management system (DMS) and Learning Management System (LMS).

    Must be able to properly communicate e-mails and routine business matters with management with a high level of accuracy.

    Must demonstrate basic writing skills and be able to follow technical reports.

    Must be action-oriented and customer-focused and possess learning agility.

    Excellent organizational and written skills.

    Ability to work independently, and have a high degree of accountability and accuracy of work.

    Intermediate skills in design, development, and implementation of training.

    Proficient in MS Outlook, Word, Excel, and PowerPoint.

    DUTIES AND RESPONSIBILITIES:

    LMS Administration and record control of training information with input from users, subject matter experts, trainers, and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials.

    Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.

    Review training form submissions for adherence to good documentation principles, accuracy, and completion.

    Oversee the creation, editing, and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.

    Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.

    Apply LMS knowledge to provide front-line technical support (or escalation) for users.

    Thoroughly research customer requests and questions and provide suggestions for resolution.

    Track and document all incoming customer requests, data entry, and filing for department metrics.

    Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principles (GDP).

    Education and Experience:

    Bachelors degree preferred

    3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.

    Learning Management System (LMS) background preferred.

    An equivalent combination of education and experience may substitute

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