Personal Lines/csr Entry Level - Flushing, United States - Goodwill Insurance Agency LLC

Description

Seeking for enthusiastic, hard-working, and self-driven Account Associates to join our team.

Stable job with great long term potential career

We pay a base salary

Queens resident a plus

Must mandarin Speaking


Responsibility

• Provide prompt, accurate, and friendly customer services. Service can responding to inquiries in regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Verify new customers coverage and present policyholders with proof of insurance paperwork
• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
• Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
• Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
• Maintain a strong work ethic with a total commitment to success each and every day.
• Establish customer relationships and follow up with customers, as needed.

Requirements:

• Excellent interpersonal skills
• No experience needed
• Be able to solve the customer's request in a timely and efficient manner
• Excellent communication skills written, verbal and listening
• Peopleoriented
• Organizational skills
• Selfmotivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to multitask
• Provide timely and thorough activity reports to agent

Pay:
$44, $78,000.00 per year


Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Inperson
• Office

Work Location:
In person