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    Engineer - Network and Technical Support Engineer - Jackson, United States - HexaQuEST Global, Inc.

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    Description

    SCOPE OF WORK
    The following is a range of anticipated tasks to be performed:


    • Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.
    • ssist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.
    • Make recommendations for modifications and enhancements to networks.
    • ssist in developing criteria for utilization of network monitoring software.
    • ssist in developing methods and criteria for network traffic data collection and analysis.
    • ssist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.
    • Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.
    • Provide assistance in managing e-mail servers, including archival of e-mail and spam management.
    • Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.
    • Provide assistance with server upgrades and consolidation.
    • Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.
    • Support and troubleshoot video conferencing solutions.
    • ssist school districts during their long-range technology planning efforts.
    • Provide network security assessments.
    • The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.

    Education:
    Bachelors Degree


    Certifications:

    • Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus
    • Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
    • Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration

    Required Skills & Experience:
    Skills Required Years of Experience ctual Years of Experience
    Microsoft Active Directory 2012 R2 (or higher) experience 2 years
    Microsoft Exchange 2013 (or higher) experience 2 years
    Microsoft Server 2016 (or higher) experience 2 years
    Routing and switching experience 3 years
    Google G Suite and/or Microsoft Office 365 2 years
    Microsoft Azure Active Directory and Intune 2 years
    Experience implementing audio-visual communications (video conferencing) using H.323 protocol 1 year
    Experience developing and delivering technical training in a classroom setting 2 years
    Project management experience for hardware and software implementation projects 2 years
    WAN, LAN and network design experience, including development of layouts and specifications 2 years
    Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) 3 years
    Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years
    Microsoft Windows 10 and 11 experience 6 months
    Mac OS 10.11 or higher 2 years
    Microsoft SQL Server 2012 or higher 2 years
    Server and workstation virtualization experience 3 years
    Firewall configuration experience 3 years

    Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc.

    2 years
    Experience in setting up and managing a web filter for devices on and off campus 2 years
    Experience in implementing remote support solutions for devices on or off campus 2 years
    Wireless/Wi-Fi Networking Experience 2 Years
    Ability to interact with functional users and technical staff regarding business and information technology needs No Min
    Ability to listen and solve problems No Min
    Ability to create and maintain documentation No Min
    Ability to quickly and efficiently manage multiple tasks and projects No Min
    Ability to effectively work with team members in multiple geographic locations throughout Mississippi No Min

    Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.


    • First/last name of reference
    • Title
    • Company Name
    • Job title of contractor while reporting to this supervisor/manager
    • Telephone number
    • Email Address (if available)


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