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Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)**Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven.**Welche Aufgaben ...
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Application Support Specialist
3 weeks ago
Arvato Systems Group Los Angeles, United States** Application Support Specialist (m/w/d)** · Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wirdich als **Application Support Specialist (m/w/d)** fr unseren Standort in Gtersloh, Hamburg, Leipzig, Rostock oder Wilhelmshaven. · **Welche Auf ...
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Support Specialist
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Mathnasium Los Angeles, United States Full timeT EAM S UMMARY · At Mathnasium, the core of our business is built around the success of our franchisees. As such, the strategic imperative of the Support team is to help our franchisees resolve any problem that impedes the daily operation of a Mathnasium Learning Center and lea ...
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Support Specialist
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The People Concern Los Angeles, United StatesSupport Specialist - Swashlock · 503 Olympic Blvd, Santa Monica, CA 90401, USA ● Los Angeles, CA, USA Req #11084 Wednesday, May 29, 2024 Role: Support Specialist, Shwashlock · Reports to: Program Manager, Access Center · Program: Shwashlock · Department: Access Center · Loc ...
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Support Specialist
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IT Support Specialist
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Keller Executive Search Los Angeles, United StatesJob Description · Job DescriptionWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent o ...
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IT Support Specialist
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Keller Executive Search Los Angeles, United StatesWe are seeking an experienced IT Support Specialist based in Los Angeles. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting for computer systems, software, and hardware. This is an excellent opportunity to join a dynamic team ...
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Support Specialist
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MATHNASIUM GROUP Los Angeles, United StatesJob Details · Level · Experienced · Job Location · HQ - Los Angeles, CA · Position Type · Full Time · Travel Percentage · None · Job Shift · Day · Job Category · Customer Service · Description · TEAM SUMMARY · At Mathnasium, the core of our business is built around ...
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IT Support Specialist
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IT Support Specialist
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VOALA Los Angeles, United StatesIT Support Specialist - Careers At Volunteers of America Los Angeles · Back To Openings · IT Support Specialist · Location: · Los Angeles, CA · Job ID: · 1170 · Salary: · $ $35.62 Per Hour · Area of Interest: · Information Technology · Division: · Corporate · Shift Type: ...
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IT Support Specialist
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Corporate National Law Firm Los Angeles, United StatesJob Description · Job DescriptionIT SUPPORT SPECIALIST needed for the LA office of a national law firm. This person will primarily be deploying, providing support, and testing. We would strongly prefer someone with law firm experience but may be open to other professional service ...
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IT Support Specialist
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Xsolla Los Angeles, United StatesWe are actively looking for a proactive and experienced IT Support Specialist to join our global team at Xsolla. The selected candidate will be a core contributor to the successful utilization of technology at Xsolla. This individual will be responsible for supporting and maintai ...
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IT Support Specialist
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NR Consulting Los Angeles, United StatesJob title : IT Support Specialist · Work Location : Burlingame, Los Angeles CA & Greenville SC · Duration : FTE/ Permanent Hiring · Job Description : Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement thos ...
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IT Support Specialist
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Caltech (California) Los Angeles, United States** Position Description** · **IT Support Specialist (Owens Valley, CA)** · Job Category · **Fulltime Regular** · ExemptOvertimeEligible · **Overtime Eligible** · Benefits Eligible · **Benefit Based** · Caltech is a world-renowned science and engineering institute that mars ...
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Sales Support Specialist
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Xerox Los Angeles, United States Full timeOverview: · Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Support Specialist to support the greater Los Angeles area. Sales Support Specialist, you will ...
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Peer Support Specialist
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STG International Los Angeles, United StatesSTGi is currently seeking a qualified Peer Support Specialist candidates for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing (HUD/VASH) Program. · The primary work of the Peer Support Specialist is to serve as part of a multidis ...
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Learning Support Specialist
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CalWest Educators Placement Los Angeles, United StatesApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. · CalWest client school in Greater Los Angeles seeks a Learning Support Specialist to begin in August 2024. · Qualifications ...
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IT Support Specialist
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Instabase Los Angeles, United StatesIm ecstatic to work with my amazing co-workers every day - Instabase has been a great place to hone my skills and reify innovative ideas. · Erick · Software Engineer · Its incredible to work with a team who all care deeply about the product and company, and are always willing ...
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Support Specialist/Attendant
4 weeks ago
The People Concern Los Angeles, United StatesSupport Specialist/Attendant (Overnight) (Wed-Sun) (11:30pm-8am) · Los Angeles, CA, USA Req #11037 Thursday, April 18, 2024 Title: Support Specialist · Department: The Village · Project: HAUS/DHS · Reports to: Residential Manager · Supervises: N/A · Schedule: Wednesday- ...
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Customer Support Specialist
2 days ago
DSLRpros Los Angeles, United StatesWhy DSLRpros? · At DSLRPRos, you work with emerging tech products that allow organizations to work safer, smarter, and faster. From disrupting how we inspect power grids to finding missing persons in a fraction of the time, the use cases for drones in industry and public safety a ...
Technology Support Specialist - Los Angeles, United States - University of Southern California
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Description
USC Online is currently seeking aTechnology Support Specialist
to join our technology team.
This new role is dedicated to ensuring seamless technological experiences for our online graduate degree program students, staff and faculty.
The successful candidate will be instrumental in providing end-user support, including troubleshooting and resolving issues related to our learning management, support, and back-office systems.
You will be the frontline in assisting students, staff, and faculty with technical challenges, managing user accounts, and contributing to the improvement of our virtual and physical support presence.
This position requires a blend of technical acuity, customer service excellence, and a passion for education technology.Responsibilities
Provides end-user support for learning management and support systems by troubleshooting access and course related issues.
Receives and responds to inquiries for assistance and works to provide information and resolutions based on customer needs, referring more complex problems to appropriate staff.
Installs, tests, and assists users with the implementation of learning tools as required.Develops documentation and user help aids. Supports technology related training efforts and collaborates with internal and external stakeholders to improve virtual and physical support presence.
Provides workstation imaging, technical support and basic trouble shooting for network printers and multi-function devices.
Assists with end user questions and problems.
Provides user account management assistance (e.g. creation, password reset and deletion).
Assists in manning customer support channels (phone, email, instant messaging).
Assists in training student consultants and/or users.
Assists in the maintenance of software and documentation libraries.
Stays informed of new developments and technologies.
Participates in testing software or new process flows.
Participates in customer support on-call rotation.
The hourly rate for this position ranges from $37.70 to $42.67.
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Experience and Skills RequiredProficiency in HTML and basic JavaScript, especially in the context of LMS content support.Hands-on experience with Canvas or similar learning management systems.
Familiarity with both Microsoft and Mac operating systems, along with the ability to support these environments.
Knowledge of Single Sign-On systems and multifactor authentication processes.
Experience with video hosting platforms such as Vimeo, Panopto, YouTube, etc., to support multimedia content.
Exceptional problem-solving skills and the ability to work independently as well as part of a team.
Excellent communication and interpersonal skills to effectively interact with a diverse group of stakeholders, including students, staff, faculty, and external partners.
Desired QualificationsBachelors degree in Computer Science, Information Technology, Education Technology, or related field.Previous experience in a support role within an educational or technology-focused organization.
Certifications in relevant technologies or support methodologies (e.g., ITIL, CompTIA, Microsoft Certified Professional).This position offers a unique opportunity to impact the educational journey of online learners by providing critical technical support and innovation.
If you have a passion for technology, a dedication to service excellence, and a desire to contribute to the success of online education, we encourage you to apply.
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