Development Database and Operations Manager - Chicago, United States - Chicago Children's Museum

Chicago Children's Museum

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Title:

Development Database and Operations Manager

Department:

Development

Reports to:

Senior Director of Development

About Chicago Children's Museum:

Chicago Children's Museum (CCM) is committed to improving children's lives by creating a community where play and learning connect.

We embrace creativity and collaboration, we never stop learning, and we remember to stop and play along the way. CCM's staff is a dedicated group of curious individuals who embrace the playful spirit of childhood.

Every employee is empowered to reach their potential and be recognized for the impact they have on our organization, visitors, and the community we serve.

Over the course of its forty-year history, Chicago Children's Museum has provided arts programs, STEM experiments, imaginative play, and more to over 11 million children and their caregivers.

Located at Navy Pier, the museum is intentionally designed for experimentation, creativity, and learning for all children. CCM focuses on accessibility, inclusion, and the pursuit of childhood, ensuring valuable and memorable experiences for all visitors.

Principle Job Duties and Responsibilities:

The Development Database and Operations Manager ("Manager") is responsible for managing the operations and functionality of the Raiser's Edge NXT donor database.

They are charged with reviewing and updating procedures so the development team and the system can run more efficiently while supporting the Vice President for Development, and the entire team in CCM's ongoing fundraising efforts, including annual appeals, major donor/prospect cultivation and solicitation activities, donor stewardship and recognition plans, and all research related to volunteer boards cultivation and engagement.

Additionally, this position is responsible for providing donor management support, including entering, tracking, reporting data, and ensuring database integrity.

As an integral member of the Development team, the Manager supports the VP and Senior Director of Development in ongoing efforts to cultivate new philanthropic partners, as well as collaborates with other teams across the organization as a conduit to meeting fundraising goals and ensure that CCM's donor community feels appreciated for their philanthropic support and well-informed of how their gifts are used.

The ideal applicant for this position will be a highly motivated, analytical, innovative thinker with the ability to multi-task efficiently, keen attention to detail, and superb organizational skills.

Principal Job Duties and Responsibilities

Manage the Raiser's Edge NXT database by reviewing current procedures and creating/implementing solutions so the system is used to its fullest potential, supporting the museum's various donor programs. (40%)

Support donor and prospect engagement by designing unique donor workflows for segmented audiences in collaboration with the Manager of Special Events and Donor Relations and the Director of Annual Giving;
Provide regular fundraising reports and fundraising analytics for the Vice President of Development and/or the development team;
Track fundraising progress and create unique presentations on progress for the VP to deliver to the Board of Directors, various board committees and other constituents as requested;
Work with all Development team members to manage individual and institutional giving and event data in RE NXT, stewarding database usage for best business practices;

Responsible for RE NXT gift entry and acknowledgement letters (25%)

Enter all gifts and pledges, creating necessary backup and files for audits and future needs;
Generate, track, and file acknowledgement letters and gift documentation for all contributions;
Ensure donor benefit fulfillment

:

prepare and send First Time Donor Welcome packets, enter and print cards for complimentary museum memberships, etc.;

Help with entry of actions, notes, and constituent information;
Work with the finance department on giftrelated information and reconciliation between Raiser's Edge and Financial Edge, provide necessary documentation as requested for annual audit.

Conduct prospect research (15%)

Track and analyze data trends to identify pipeline prospects from annual fund donor pool or other donor acquisition activities; based on donor behaviors, make recommendations to the VP, Senior Director and Director of Annual Giving for individuals needing extra attention by a gift officer;
Assist the Vice President of Development in the management of the VP's individual major gifts portfolio, providing written stewardship briefs, donor background profiles, scheduling meetings, and entering all contact reports and next actions into RE NXT.

**Support Development team friend
- and fundraising events by working collaboratively with the Special Events and Donor Relations Manager on cultivation and stewardship events and create donor profiles for thos