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Care Coordinator
2 weeks ago
Accord St Paul, United StatesAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities. · Our Care Coordinators provide care coordination and case management service ...
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Care Coordinator
3 days ago
Accord Services St Paul, United States PermanentAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities. · Our Care Coordinators provide care coordination and case management servic ...
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Care Coordinator
6 days ago
Community Involvement Programs St Paul, United StatesAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities. · Our Care Coordinators provide care coordination and case management servic ...
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Care Coordinator
1 week ago
Accord Services St Paul, United StatesAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities. · Remember to check your CV before applying Also, ensure you read through al ...
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Care Coordinator
3 weeks ago
Accord Services St Paul, United StatesAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities.Our Care Coordinators provide care coordination and case management services t ...
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Care Coordinator
3 weeks ago
Revo Health St Paul, United StatesThe Care Coordinator will support the clinic and physician care team by providing administrative and patient care services including scheduling appointments with providers or ancillary departments to ensure coordinated care for patients, scheduling for the infusion center, co-pay ...
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Care Coordinator
3 weeks ago
Twin Cities Orthopedics St Paul, United StatesThe Care Coordinator will support the clinic and physician care team by providing administrative and patient care services including scheduling appointments with providers or ancillary departments to ensure coordinated care for patients, scheduling for the infusion center, co-pay ...
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Care Coordinator
2 weeks ago
Twin Cities Orthopedics St Paul, United StatesThe Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. · Full-time role. Monday-Friday varying hours between 7:30am and 5:00pm between TCO Eagan and TCO Eden Prairie Locations. · Schedule is as follows: · Mon ...
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Care Coordinator
1 week ago
Twin Cities Orthopedics St Paul, United StatesThe Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. Full-time role. Monday-Friday varying hours between 7:30am and 5:00pm between TCO Eagan and TCO Eden Prairie Locations.Schedule is as follows:Monday: AM Adm ...
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Care Coordinator RN
4 weeks ago
Fairview Health Services St Paul, United StatesOverview: · The M Health Fairview Care Coordination team has an opening for a RN Care Coordinator to support patients within M Health Fairview Bloomington-Oxboro, Edina and Eden Prairie Clinics.? · This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. ...
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Patient Care Coordinator
3 weeks ago
The Dental Specialists St Paul, United StatesOverview:The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. · Is this the role you are looking for If so read on for more details, and make sure to apply today ...
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Patient Care Coordinator
2 weeks ago
Midwest Dental St Paul, United StatesOverview: · We are seeking a highly organized and detail-oriented individual to join our dental practice as a Non-Patient Facing Dental Patient Care Coordinator. In this role, you will be responsible for coordinating patient care activities, managing administrative tasks, and en ...
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Patient Care Coordinator
3 weeks ago
Park Dental St Paul, United StatesOverview: · Facial Pain Center located in Roseville, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patient ...
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Patient Care Coordinator
3 weeks ago
Dental Associates Minnesota St Paul, United StatesAt Dental Associates MN, we're on a mission to provide quality dental care that's affordable for everyone in the community. Due to the continued growth of our practices, we have an exciting opportunity for outgoing and detailed focused Patient Care Coordinators (PCC). Studies sho ...
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Client Care Coordinator
3 weeks ago
Paul Davis Restoration St Paul, United StatesClient Care Coordinator Do you enjoy playing a support role to help your teammates be successful? Are you an empathetic person who enjoys communicating with customers? Do you like to work at a fast-pace with shifting priorities and deadlines? Is your word your bondif you tell som ...
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Patient Care Coordinator
3 weeks ago
Midwest Dental St Paul, United StatesOverview: · We are seeking a highly organized and detail-oriented individual to join our dental practice as a Non-Patient Facing Dental Patient Care Coordinator. In this role, you will be responsible for coordinating patient care activities, managing administrative tasks, and en ...
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Patient Care Coordinator
3 weeks ago
The Dental Specialists St Paul, United StatesOverview: · The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. ...
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Patient Care Coordinator
2 weeks ago
Dental Associates Minnesota St Paul, United StatesAt Dental Associates MN, we're on a mission to provide quality dental care that's affordable for everyone in the community. Due to the continued growth of our practices, we have an exciting opportunity for outgoing and detailed focused Patient Care Coordinators (PCC). Studies sho ...
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Patient Care Coordinator
4 weeks ago
Midwest Dental St Paul, United StatesOverview: · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sche ...
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Patient Care Coordinator
1 week ago
Midwest Dental St Paul, United StatesOverview: · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sche ...
Client Care Coordinator - St Paul, United States - Paul Davis Restoration of Greater MSP and the Northland
Description
Client Care Coordinator
? Do you enjoy playing a support role to help your teammates be successful?
? Are you an empathetic person who enjoys communicating with customers?
? Do you like to work at a fast-pace with shifting priorities and deadlines?
? Is your word your bondif you tell someone you are going to do something, they know with certainty it will be completed accurately and correctly?
? Can you plan and prioritize your day without being micromanaged?
? Can you dig into the details within systems and understand the next steps?
? Do you enjoy repetitive administrative tasks?
If this sounds like you, I would like to speak with you. To be considered, you must cut & paste this link into your browser and complete the steps.
Culture Index is a strategic advisory firm that works exclusively with visionary entrepreneurs, business leaders, and management to scale and transform organizations using applied analytics. Using the tools of Culture Index, companies optimize their people from the ground level up. Whether hiring, managing, or motivating top tier talent, Culture Index is the preeminent solution to maximize success long-term.
Basic Functions:
The Client Care Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Client Care Coordinator will administer and organize mitigation and reconstruction jobs. The Coordinator will provide support to the Team, ensure KPI compliance, assist with scheduling and dispatching.
Basic Requirements:
High School Diploma or equivalent
Bachelors degree is preferred
Excellent administrative and process skills
Customer Service Experience
Three plus years of experience in an Administrative Position
Experience with Microsoft Office Suite 365
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive
Ability to work independently
Key Skills
Highly Organized
Ability to prioritize tasks
High level Communicator
Evaluated On:
Quality Jobs on Budget within the Team
TRUTH Score
Overall Duties Include:
Answer incoming calls on office and mobile lines
Complete intake for new losses for mitigation and reconstruction departments
Initiate, maintain and bring to conclusion communication with customer.
Facilitate daily huddles with squad to capture high priorities and next steps.
Makes initial contact of loss to squad/team
Ensure the clients needs are met from start to completion of job
Complete job notes in operating systems
Complete compliance tasks in main operating systems, RMS
Create new loss (jobs and projects) files
Create and send invoices for jobs/projects
Creating & Maintenance of job files, project documentation and job closings.
Assist with collection calls for the Accounts Receivable department
Confirm written payment schedule and collection of deductibles
Educate customer on the Paul Davis process.
Run reports in main operating system, RMS
Confirm that the current jobs are on schedule
Monitor Xact Analysis (XA) for new loss assignments, alerts and notes meeting compliance timelines.
Assist Project Managers, Estimators, Field Supervisors, and Team Leads with job updates and job information
Provide onsite documentation support utilizing DocuSign
Maintain a collection goal of: No Accounts Receivable to be over 90 days
Adherence to Service Level Agreements
Maintain a Net Promoter Score minimum monthly average of 60.0
Close the Loop 100% of the time within 24 hours
Assist with order deliveries via Dispatch
Assist with follow-up on needed documentation for job files. Ex: Certificate of Completions
Assist team with facilitating accounting adjustments.
Assist with coordination of subcontractor confirmations and documentation.
On-going assistance with subcontractor recruiting.
