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Patient Care Coordinator
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Dental Associates Minnesota St Paul, United StatesAt Dental Associates MN, we're on a mission to provide quality dental care that's affordable for everyone in the community. Due to the continued growth of our practices, we have an exciting opportunity for outgoing and detailed focused Patient Care Coordinators (PCC). Studies sho ...
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Patient Care Coordinator
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Patient Care Coordinator
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Midwest Dental St Paul, United StatesOverview: · As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to sche ...
Patient Care Coordinator - St Paul, United States - Dental Associates Minnesota
Description
At Dental Associates MN, we're on a mission to provide quality dental care that's affordable for everyone in the community.
Due to the continued growth of our practices, we have an exciting opportunity for outgoing and detailed focused Patient Care Coordinators (PCC).
Studies show that keeping your teeth and gums healthy can have a big impact on your overall health and our Patient Care Coordinators are essential to providing this service.
We are looking for mission driven individuals who want to make an impact by serving others and have excellent customer service skills.
As a PCC, you are the first point of contact for patients when calling or visiting the practice. This position includes patient facing (front desk) hours and call center (behind the scenes) hours.As a PCC, you will be performing a wide range of general office duties including scheduling appointments, assisting with insurance claims, and collecting payments; all while providing exceptional patient care.
The perfect candidate will be a team player able to multitask with an outgoing, pleasant demeanor.Please see below for specifics on shifts - candidate must be able to work these shifts.
Responsibilities:
Welcome and check in patients
Answer patient calls and schedule appointments
Ensure patients have all necessary forms completed
Discuss and collect money for treatment
Partner with providers to manage their schedules
Qualifications
2 years of customer service experience in a professional office environment
Experience in using general office equipment and computer systems/programs
Previous experience in a dental office is preferred, but not required
Experience in Open Dental software preferred, but not required
Willingness to serve others, adapt to different situations and personalities
Ability to communicate effectively and professionally through verbal and written communication
Compensation and Benefits:
The pay range for this role is $ $24.00 based on experience.
Dental Associates is proud to offer a comprehensive benefits package to its benefit eligible employees. Benefit Plans Offered include
Shifts:
Monday, Tuesday, Thursday and Friday from 8:00am-5:00pm. Wednesday from 12:00pm-8:00pm. We do have office hours on Saturday but currently we are closed.
If we reopen on Saturdays, this role will require the candidate to work 1 Saturday per month - this will not be negotiable.
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