Supervisor, Front Desk of Dental - Brooklyn, United States - NYU Langone Health

NYU Langone Health

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation.

It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.

The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.

Learn more about Family Health Centers at NYU Langone, _and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_, _Facebook_, _Twitter_, _YouTube_ and _Instagram_.

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Position Summary:

We have an exciting opportunity to join our team as a Supervisor, Front Desk of Dental - Brooklyn.

Responsibilities:

Compliance with hospital, health center and department policies and procedures.
Provides direct supervision to front desk staff
Coordinates and verifies insurance benefits and eligibility, preauthorizations, patient registrations
Creates and enforces front desk schedule to ensure adequate coverage during all hours of operation
Responsible for cash handling and maintenance of accurate records
Answers verbal and written requests in accordance with HIPAA guidelines and departmental procedures; responds to requests for patient financial information; investigates concerns/issues raised by patients regarding front desk operations
Monitors and records all visits and forwards encounters to billing department
Assists in hiring and training of Front Desk Staff
Performs administrative support duties including (but not limited to) meeting and greeting patients, telephone communications with patients and 3rd party insurance companies
Monitors and supervises the daily operation of the cashier, including schedules, staffing and staff performance
Consults with Billing Director to share information and or obtain guidance regarding hospital policies and procedures
Maintains logs and verifies all monies upon receipt. Prepares deposits for cashier and posts to summary sheet
Ordering of Metro Cards and quarters for network cashiering and distribution. Monthly reports and reconciliation of Metro Cards and Quarters to Grants Fiscal.

Minimum Qualifications:

To qualify you must have a Associates degree or 3-5 years customer service experience
2+ YEARS

Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work.

Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

The salary range for the role is $58, $64,490.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.

The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.