- Handle roughly 40-50 customer calls and redirect as necessary
- Input data into company-specific system
- Send emails to appropriate team members
- Transfer information from emails into the system
- Collaborate with the internal team as required
- Skilled in Microsoft Office
- Reliable and detail-focused
- Fast learner
- Strong attention to detail
- Professional written and verbal communication abilities
- Hybrid
- Standard weekly shifts are (3) 8:30 AM - 5:00 PM CT; (1) 7:00 AM - 3:30 PM CT; (1) 10:30 AM - 7:00 PM CT
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Care specialist
3 weeks ago
Horizon Dynamics Story, United StatesAre you a qualified social care worker, special education teacher, or occupational therapist with a passion for working with older and intellectually disabled individuals? Are you seeking a new professional challenge in the field of care in a pleasant work environment with attrac ...
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Resident Care Specialist
2 weeks ago
Arvum Senior Living Des Moines, United StatesJob Description · Job DescriptionAbout Arvum Senior Living · Arvum Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused Assisted Living and Memory Care communities throughout the Midwest in Illinois, Iowa, K ...
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patient care specialist
3 weeks ago
Trinity Health Corporation , IA, United StatesEmployment Type: · Part time · Shift: · 12 Hour Day Shift · Description: · Position Purpose: · The ED Patient Care Specialist provides care to patients in the ED under the supervision of the registered nurse. This care focuses primarily on personal hygiene, nutritional needs, and ...
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patient care specialist
3 weeks ago
Trinity Health , IA, United States**Employment Type:** · Part time · **Shift:** · 12 Hour Day Shift · **Description:** · **Position Purpose:** · The ED Patient Care Specialist provides care to patients in the ED under the supervision of the registered nurse. This care focuses primarily on personal hygiene, nutrit ...
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Customer Care Specialist
1 day ago
Palmer Group Des Moines, United StatesJob Description · Job DescriptionOur well-established downtown Des Moines client is seeking multiple Customer Care Specialists to join their team on a strong contract-to-hire basis. If you have previous customer experience, strong MS knowledge, and are eager to learn, apply today ...
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Outreach Care Specialist II
2 weeks ago
Elevance Health Des Moines, United StatesAnticipated End Date: Position Title:Outreach Care Specialist IIJob Description:Outreach Care Specialist IILocation: This is a remote position but candidates must live within 50 miles of one of our Elevance Health PulsePoint locations in the Central, Mountain, or Pacific time zon ...
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Outreach Care Specialist II
3 weeks ago
Elevance Health Des Moines, United StatesOutreach Care Specialist II · Location: · This is a remote position but candidates must live within 50 miles of one of our Elevance Health PulsePoint locations in the Central, Mountain, or Pacific time zone. · The · Outreach Care Specialist II · is responsible for ensuring th ...
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Outreach Care Specialist II
2 weeks ago
Elevance Health Des Moines, United StatesAnticipated End Date: · Position Title: · Outreach Care Specialist II · Job Description: · Outreach Care Specialist II · Location: This is a remote position but candidates must live within 50 miles of one of our Elevance Health PulsePoint locations in the Central, Mountain, ...
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Nursing specialist in stationary care
3 weeks ago
Omega Ventures Reasnor, United StatesWe are the Caritas Nursing Home St. Peter in Kiefersfelden, better known as the nursing home in Mühlbach. Located in a green area with a view of the Kaiser Mountains, our facility stands for high professional quality in the areas of care, support, and services. Following our prin ...
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Outreach Care Specialist
3 weeks ago
Elevance Health West Des Moines, United States Paid WorkOutreach Care Specialist · A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life su ...
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Lawn & Turf Care Specialist I & II
1 week ago
Lawn Doctor Des Moines, United StatesJoin us in 50 Years of Lawn Doctor experience, now growing in Saint Louis. · Serving South County, Fenton, Arnold, High Ridge, Eureka, Arnold, Imperial and Wildwood. · Grow your career with us, using our proprietary equipment which we manufacture ourselves. We take healthy lawn ...
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Lawn & Turf Care Specialist I & II
1 week ago
Lawn Doctor Des Moines, United StatesJoin us in 50 Years of Lawn Doctor experience, now growing in Saint Louis.Serving South County, Fenton, Arnold, High Ridge, Eureka, Arnold, Imperial and Wildwood.Grow your career with us, using our proprietary equipment which we manufacture ourselves. We take healthy lawns, trees ...
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Lawn & Turf Care Specialist I & II
1 week ago
Lawn Doctor Des Moines, United StatesJoin us in 50 Years of Lawn Doctor experience, now growing in Saint Louis. · Serving South County, Fenton, Arnold, High Ridge, Eureka, Arnold, Imperial and Wildwood. · Grow your career with us, using our proprietary equipment which we manufacture ourselves. We take healthy lawn ...
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UnityPoint Health Des Moines, United StatesOverview · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in ...
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UnityPoint Health Des Moines, United StatesOverview: · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checki ...
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UnityPoint Health Des Moines, United StatesOverview: · Experience Specialist/Receptionist · East DSM Family Care · Monday-Friday 8:30AM-5:00PM · Full Time + Benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checki ...
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Caregiver/Personal Care Specialist
1 week ago
Senior Helpers - Central Iowa Urbandale, United StatesJob Description · Job DescriptionUrgently Hiring It's more than just a job · We are looking for YOU to make a difference in someone's life · Join one of the fastest-growing home care companies in the nation. Senior Helpers is the first national in-home care company to be recogn ...
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Automotive Guest Care Specialist
1 week ago
Monro Muffler Brake & Service Johnston, United StatesCompany Description · Monro, Inc. · CarX parent company, Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands include ...
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Automotive Guest Care Specialist
1 week ago
Monro Muffler/Brake Johnston, United StatesMonro, Inc. · CarX parent company, Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recogn ...
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Total Care Resolution Specialist, Business
6 days ago
MediaCom West Des Moines, United StatesMediacom · Total Care Resolution Specialist, Business · West Des Moines , · Iowa · Apply Now · Total Care Resolution Specialist, Business · Job Posting Location West Des Moines, IA · Apply Now ) · Position: Total Care Resolution Specialist, Business · Who we are: · Since 199 ...
Customer Care Specialist - Des Moines, United States - Palmer Group
Description
Job Description
Our renowned downtown Des Moines company is looking for multiple Customer Care Specialists to join their team on a solid contract-to-hire basis. If you have previous customer service experience, solid MS knowledge, and are eager to learn, apply today!
Responsibilities:
Requirements:
Work Model:
Our employment solutions encompass temporary and contract staffing, direct-hire placement, along with additional job seeker services, employer services, and managed services.
We are a company owned by employees established on strong ethics, values, and a drive to enhance lives. Our employees are devoted professionals dedicated to assisting others and building meaningful relationships.
Through our connections, we have established a client base ranging from local businesses to Fortune 500 companies across various industries and have formed a broad network of high-quality candidates from entry to executive-level backgrounds.
Our areas of specialization include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.