Full Time Assistant Manager - King of Prussia, United States - PacSun

PacSun

Verified Company

King of Prussia, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

JOB DESCRIPTION

Job Title:
Assistant Store Manager

Reports to:
Store Manager

Purpose:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location.

The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's.

Assistant Managers also must hold store employees accountable to following all policies and procedures

Core Accountabilities:

Displays a customerfocused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
Shares feedback from customers with the leadership team to improve the overall customer experience
Performs as the floor supervisor role as needed to cover nonpeak periods (breaks etc.)
Delivers an engaging, positive and authentic customer experience with all customers
Displays a customerfocused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
Holds self and others responsible for the accomplishment of all operational tasks
Coaches and provides feedback on Sales Associate's performance
Supports associate engagement by recognizing and rewarding outstanding performance
Provides direction to associates to ensure understanding of company directives and standards
Prioritizes and delegates tasks to meet all operational needs
Supports and executes visual directives and maintains visual standards set by the company
Drives efficiency in all operational store processes
Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
Ensures all store associates follow all policies, procedures and all Safety Program practices
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Inspires and motivates others by consistently exhibiting core value behaviors
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Last Updated 4/27/2021 1

Leadership Expectations:

Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a PacSun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Education/Experience Required:

Passion for product, brands, fashion and trends
High School Diploma or equivalent preferred
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
The associate must frequently sit/stand for long periods of time and climb ladders as needed.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
Ability to maneuver around sales floor, stockroom and office areas.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of t