Ambassador - Choose Help (Tribeca Campus) - New York, United States - The Bowery Mission

The Bowery Mission

Verified Company

New York, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary:

The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people experiencing homelessness, hunger, and poverty.

The Ambassador role is a key member of the Clinical Services team focused on creating welcoming and trust-building relationships with guests.

The Ambassador team invites guests to choose help by responding to immediate needs and connecting men and women to The Bowery Mission's day center and compassionate care services (clothing, shelter, medical care, etc.) and external referrals.

Ambassadors utilize Motivational Interviewing to conduct needs assessments and to introduce guests to social workers and the next steps toward independent living.

Ambassadors engage with guests in a variety of services and spaces, including but not limited to the following:
front desk reception, meal service, clothing, and mobile shower programs, mobile medical clinic, and other day center activities.

Work Schedule:
_10:30a - 7:00p _
_Sun. - Thu__._(
Fri./Sat. Off)

Reports to:
_Supervisor, Ambassador_

Requirements:

Embraces the organization's Statement of Faith
Highly relational with superior customer service/interpersonal skills
Previous experience working with individuals challenged by homelessness, mental health issues, or substance abuse
Flexible, motivated team player
Excellent verbal and written communication skills
Able to maintain good boundaries and deescalate conflict
High School Diploma plus relevant employment experience with clientfacing roles
Proficient computer skills in

Microsoft Office:
Word, Excel, Outlook

Preferred:

3+ years of relevant experience
Bachelor's degree
Bilingual: Spanish, Cantonese, or Mandarin
Salary: $43,000 per year_
The Bowery Mission takes the health & safety of our staff, guests, clients, and volunteers very seriously, and especially as it relates to the current Covid19 pandemic._
In partnership with the NYC Department of Health _& Mental Hygiene_, we have _modified our services_ to stay uptodate with the latest health and safety guidelines that continuously evolve based upon new information and research. We greatly value the contributions of essential workers in roles like this one and have designed protocols around personal protective equipment, social distancing, cleaning and sanitation, and building capacity in order to protect our staff and those we serve._