Recoveries Assistant - North Kingstown, United States - Falvey Insurance Group

Mark Lane

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Mark Lane

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Description

Summary of Position:

The Recoveries Assistant is an entry-level position that provides overall administrative support to the subrogation department and is responsible for assisting in the initializing, processing, and settling of recovery claims.


Position Functions
The Recoveries Assistant is responsible for providing exceptional customer service and administrative support to underwriters, brokers, assureds, and other key stakeholders in all aspects of recovery/subrogation handling by:

  • Identifying and reviewing closed claims for subrogation potential.
  • Initializing automated recovery demands to carriers within identified lines of business utilizing in house proprietary programs.
  • Liaising with carrier claims staff to provide needed documentation for recovery claims.
  • Maintaining organized and detailed recovery claim files within internal database systems.
  • Utilizing internal diary system to maintain regular ongoing communication with liable parties and prevent files from going stale.
  • Ensuring all recoveries mail is sorted, copied, saved to the file, and replied to if appropriate.

Knowledge, Skills, & Abilities

Other Requirements:

A college degree or certificate in any related business or 1+ year of experience in an office environment is preferred.

A working knowledge of all Microsoft Office products, Adobe, spreadsheet software, and general computer skills are required.

Some knowledge of the insurance and/or logistic fields is a plus.

A willingness to complete continuing education courses in the insurance field is required.

Physical Requirements:

Must be able to sit and operate a computer; answer and communicate effectively on a telephone; operate fax and copy machine.


Supervisory Responsibilities
None


Equipment Used
Computer, telephone, fax machine, copy machine, postage meter, scanner.


Hours of Operation and Working Conditions
This position's work hours are Monday through Friday 9am to 5pm, in a business-casual office environment.

We currently operate in a hybrid capacity with 3 days in the office, Wednesday and Thursday are required and 2 days at home.

This position requires occasional flexibility for working additional hours to accomplish project objectives. Occasional business travel may be required

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