- Assists with the everyday administration of Outdoor Programs, includes but not limited to:
- Private programing including birthday parties
- Public recreation programing
- Field Trips
- Answers program inquiries, provides information as requested
- Ensures all programs are entered correctly in Blackbaud and the program calendar
- Ensures payment links are sent to customers and follows up on all payments
- Works with customers to help with program registration, cancellations, refunds, rescheduling, etc.
- Sends out registration, welcome and survey emails
- Manages email accounts and calendars
- Develop Standard Operating Procedures (SOPs) for current and future processes
- Monitors and maintains waitlists for all programs
- Assists with purchasing program supplies
- Assists with accounting functions such as entering receipts and invoices
- Manages waivers and helps keep accurate records
- All other duties as assigned
- Above average interpersonal skills, written/oral communication skills and an ability to work with a wide variety of people and circumstances
- Able to work with a level of ambiguity and comfortable asking for necessary direction - moved from up top
- Ability to work independently and is a self-starter, while also focusing on teamwork and interconnectivity between programs
- Communicates effectively with staff, customers and parents using tact, patience, courtesy, and professionalism
- Familiarity with other ASC Greenway programs and offerings
- Excellent computer and data skills
- Deliver legendary service
- Take ownership
- Be a fanatic about response time
- Be process driven
- Pay attention to the details
- High school diploma, GED or an equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.
- Current certification in CPR (will train)
- Child and Youth Protection (will train)
- Must be 18 years of age or older
- FREE Anne Springs Close Greenway Membership
- Employee discounts for Springmaid Mountain and more
- Eligible to participate in WellSprings Employee Wellness Program
- Enrollment in 401(k) retirement and savings plan option
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Outdoor Programs Administrative Assistant - Fort Mill - Leroy Springs & Company, Inc.
Description
OVERVIEWThe Outdoor Programs Administrative Assistant will assist outward facing Greenway programs in day-to-day administrative functions. This person will collaborate with multiple departments and interface regularly with the public. The OPAA should enjoy working with people, be highly detail oriented, able to manage multiple tasks and priorities at once with professionalism and have an enthusiasm for the Greenway's mission of connecting people to the outdoors. The schedule is flexible but some weekend days and evenings are required.
KEY FUNCTIONS
Our Culture is a top priority. As part of our commitment to culture, we have written several "Fundamentals" called The LSC Way that are traits we value in our daily activities. The Fundamentals that are critically important to this position are:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
None
PHYSICAL REQUIREMENTS
Requires both physical and sedentary work demands. Physical demands are in excess of those for sedentary work; must be able to remain on feet for extended periods of time, stoop, kneel, crouch, crawl, push, pull, climb, balance, lift/carry weights of up to twenty pounds and perform manual labor. Must have physical strength to perform tasks such as setting up display booths, flags, tables, banners and other event related functions.
ABOUT US
Come work with us Leroy Springs & Co. is committed to providing fundamental access to recreation and education in the region, home to the historic Springs Cotton Mills. We are a family of brands rooted in nonprofit recreation, with a legacy lasting more than 80 years and a long-held belief that all people should benefit from affordable outdoor recreation, education and wellness opportunities.
By promoting the importance of the outdoors, recreation and education through all phases of life, we foster a sense of community and opportunities for people to come together. Opportunities can be found on our website at Leroy if you are interested in outdoor seasonal jobs, non-traditional education positions, or a segue into the nonprofit, golf or parks recreation industries.
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