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Office Manager for Growing Maid Service - Round Rock, United States - Two Maids & a Mop Round Rock
Description
Job Description
Job DescriptionLooking for a Rock StarWe are actively looking for an energetic candidate to fill an Office Manager position for a growing maid service in Round Rock, Texas. Experience running and growing a cleaning company is a must.
Position Summary
Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost control, employee retention, customer satisfaction and cleaning quality.
Overall, this job title performs and/or monitors all day to day decisions within the Office Location.Summary of Key Responsibilities
Implementation and execution of The Complete Experience
Embrace and adhere to company General Standards
Understand completely all policies, procedures, standards, specifications, guidelines and training programs
Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.
Directly involved in all training activities; including New Hire Orientation and field work inside a clients home
Provide high level customer service and oversee customer satisfaction throughout the Office Location
Provide direct sales support via telephone, email and face to face interactions
Provide scheduling and customer relations management (CRM) using company software package
Report, distribute and monitor all Team Member compensation
Collect, receive and deposit personal checks, cash and/or credit card payments
Ensures quality control of all Team Members; including house cleanings and office functions
Storage and organization of all Customer and Team Member records
Monitor and manage cleaning equipment/supplies and office equipment/supplies
Manage Information Technology (IT) infrastructure
Provide on the ground marketing support involving direct contact with the local community
Maintain and ensure office cleanliness
Job Requirements
Must be 21 years of age or older
Must be available for employment from 7:45 AM - 5:00 PM, Monday-Friday
Must be able to communicate clearly, efficiently and have the ability to motivate a team
Must have a neat, safe and well maintained automobile
Must have basic knowledge of Excel
Must possess basic math skills related to bank deposits and payroll management
Must possess high school diploma or higher; College degree preferred
Must be fun
Must satisfactorily complete a nationwide criminal background check
Job Type:
Full-time
Starting Salary:
$30,000.00/year plus Potential Bonuses. Salary increases are available depending on store performance with no cap and can be explained in person.
