Associate Director - Plainsboro, United States - Novo Nordisk

Novo Nordisk

Verified Company

Plainsboro, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About the Department
The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals.

Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities.

Our focus on innovation ensures we're constantly building future capabilities.

We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions.

At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment.

We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development.

Are you ready to maximize your potential with us?

The Position

Responsible for the development and execution of data strategies for patient support program use cases and patient case management analytics, focusing on optimizing patient care and support.

Relationships
Reports to the Director of PSP Analytics and Ops Excellence.

Key internal relationships include commercial insights and analytics, Privacy, Legal, Compliance, marketing, Market Access, Pricing Contracting Ops and Reimbursement, Finance, IT, etc.

Other internal relationships include Public Affairs and CMR. External relationships include relations with external consultants, patient support service providers and organizations.

Essential Functions

Lead the design and implementation data strategies for patient support program use cases and patient case management analytics, with a focus on enhancing patient care, support, and overall program effectiveness
Drive the strategic implementation of next best action approaches within patient support programs, leveraging data insights to enhance patient outcomes and case management effectiveness
Collaborate with crossfunctional teams to identify, prioritize, and implement datadriven initiatives for improving patient support program effectiveness and patient case management
Ensure that patient support programs data strategy aligns with organizational goals and regulatory requirements, working closely with key stakeholders to drive impactful change across patient support and case management initiatives
Partner closely with legal and compliance to ensure that PSP requirements and visions are well understood and that PSP data strategies and implementations comply with industry standards and legal requirements
Develop and maintain a comprehensive understanding of patient support program data, including data sources, data quality, data governance, and data privacy considerations
Establish and maintain data governance frameworks and processes to ensure the accuracy, consistency, and security of patient support program data
Collaborate closely with the Case Management Product Owner and IT to optimize case management systems through the effective utilization of data, fostering continuous improvement and innovation

Physical Requirements
0-10% overnight travel required.

Qualifications

Minimum of 7 years of experience in healthcare analytics or Patient data strategy or relevant experience required
Strong understanding of healthcare operations, patient care processes, and case management principles
Excellent communication and presentation skills, with the ability to convey complex concepts and findings to diverse audiences
Bachelor's degree or equivalent experience required
Expertise in data analysis and reporting required
Experience in ML/AI preferred
Experience in Salesforce Healthcloud preferred
Intermediate proficiency in Windows, MS Word, PowerPoint and Excel required
Planning, Execution and Followup effectively prioritizes and spends time, and the time of others on what is important
Strong organization, problem solving, and analytical skills
Excellent communication (oral, written, and presentation) and interpersonal skills
Knowledge of regulatory, legal, privacy and healthcare compliance requirements preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world.

We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures.

We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve