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Evening Shift Supervisor - Rensselaer, United States - The Golub Corporation
Description
Salary: $15.00- $19.20
SUMMARY
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service.
Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations.
Ensures all front end policies and procedures are adhered to at all times.Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To greet, make eye contact and "Thank" each guest that you service. Responsible for delivering a friendly, helpful, easy, and safe shopping experience, that meets our guests' expectations. Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy.
Responsible for working in a safe manner and for ensuring that the Front End is kept neat and clean at all times in accordance with our policies and procedures.
Responsible for assisting Customer Service Team Leader and Assistant Customer Service Team Leader in the supervision and management of Front End activities.
Responsible for training and coaching Front End teammates in order to ensure that we are delivering an exceptional shopping experience to our guests.
Responsible for maintaining controls and security in accordance with company policies and procedures. (LISA - Look InSide Always / BOB - Bottom of Basket) Performs cash audits and sweeps. Maintains detailed and accurate logs. Responsible for ensuring that all front end merchandising racks (i.e:
cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Responsible for communicating new policies or promotional programs to our Front End teammates and guests. Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures. .
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Strong communication skills. Exceptional customer service skills. Strong organizational skills and ability to multi-task. Basic Literacy skills. Basic Computer Skills. Satisfactory Performance Evaluations.
EDUCATION AND EXPERIENCE
NA
PHYSICAL REQUIREMENTS
OTHER PHYSICAL REQUIREMENTS
EQUIPMENT USED
Price Chopper/ Market 32 and the Golub Corporation does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.
