I-9 & E-verify Audit & Compliance Advisor - Tempe, United States - ADP

ADP

Verified Company

Tempe, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ADP is hiring an Audit & Compliance Advisor.

Position Summary:

As an Audit & Compliance Advisor, you will work on a small team of dedicated individuals working together to provide excellent support, guidance, and training to our field partners and our clients.

Essential duties & Responsibilities:

Desire and ability to become an SME on Form I9, E-Verify, identity and work authorization documentation, and ADP TotalSource's I9 and E-Verify products.
Consult with our clients and field partners on topics and questions regarding Form I9, E-Verify, identity and work authorization documentation and ADP TotalSource's I9 and E-Verify products.
Identify technical and compliance issues and solve for as necessary.
Coach and train internal partners on Form I9 and E-Verify rules and product functionality.
Work closely and successfully with small team of other SMEs to establish best practices, learn from one another, and support our field teams and our clients.
Runs and analyzes reporting as necessary to coach clients on I9 and E-Verify compliance.
Participates in current compliance initiatives eg: YE and FYE additional field support, product migration, necessary cleanup efforts.
Data entry, case documentation, updating of tracking spreadsheets are all common job activities.
Meets set KPIs for casework within CRM.
Service excellence is a top priority for ADP TotalSource. This role receives tNPS scores from client interactions.
Escalates programmatic issues to IT/development team or appropriate team member as appropriate.
This position may require some travel of 12 times per year.

Knowledge, Skills and Abilities

23 years in professional services, implementation, client service, or human resources, with proven experience providing excellent client service.
Previous experience with Form I9, E-Verify compliance, and our I9 products are all a plus but not a requirement desire to become a SME in these complicated and evolving topics is a must.
A strong drive to deliver exceptional client support to both external and internal customers.
A flexible, positive attitude, and a dedicated team spirit
Ability to both follow clear instructions and to work in ambiguity with grace.
Strong organizational skills, attention to detail, and followthrough.
Ability to consistently build on current knowledge to solve problems that have similar foundations but may regularly present themselves differently.
Act with urgency, adaptability, kindness, and resourcefulness.
Ability to work as an individual contributor in a team ecosystem in which every individual impacts one another and workload is shared.
Problemsolving and Collaboration: experience in identifying, solving, and executing problem resolution. Able to make quick and informed decisions on compliance issues. Demonstrated ability to drive results through individual efforts and influencing others, without authority over them.
Strong data management skills, and communication skills (written and verbal), working knowledge of Microsoft Office Suite (outlook, excel, word, PowerPoint), excellent interpersonal and telephone skills, effective time management skills.
Prior PEO knowledge/experience a plus.

Education:

Education: bachelor's degree (or equivalent in education and experience) in Human Resources, Business Administration, or payroll.
PHR, SHRM, or FPC certifications or a desire to achieve.

LI-HYBRID

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.