- Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
- Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
- Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
- Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
- Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
- To learn more about this and other opportunities on our team.Watch this video.
-
Teller Katy Fry Road
1 week ago
PNC Financial Services Group Katy, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Branch Manager Katy Fry Road
2 weeks ago
PNC Katy, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Cashier
3 days ago
Timewise Food Stores Katy, United States**Timewise Food Stores is immediately hiring friendly and energetic individuals to join our growing team** · **Competitive Pay & Benefits** · **Starting pay based on experience and may vary by location** · **PTO** · **401K with company match** · **Schedules provided 2 weeks in ad ...
-
Pharmacy Technician-
1 week ago
PharmScript, LLC Katy, United StatesOverview: PharmScript is one of the nation's leading pharmacies, partnering with long-term and post · - acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people ...
-
Head Instructor, Part Time
1 week ago
Ambika Academics LLC Katy, United States Part timeWe are looking for Head Instructor with a fun outgoing personality and a passion for tutoring students. We tutor students in grades K-12 in Reading, Writing, and Math including Geometry and Algebra II, and HS upper-level math courses. Applicants must be energetic, have a great at ...
-
Experienced Toddlers Teacher
1 week ago
Creative World School of Cypress TX Katy, United States**Benefits**: · - Opportunity for advancement · - Paid time off · - Training & development · Creative World School Cypress TX is seeking an experienced Toddlers Teacher to join our school family · - have at least 3 years of Early Years Teaching experience (to children of 3 months ...
-
Restaurant Manager
2 weeks ago
Denny Katy, United StatesDenny's S. FRY ROAD [Restaurant Supervisor] As a Restaurant Manager at Denny's, you'll: Feed the lives of the customers by giving them a place to share great conversations; Solve operational problems; Understand financial statements and contributing factors; Demonstrate a strong ...
-
Sales Associate
1 week ago
Cost Plus World Market Katy, United StatesCost Plus World Market South Fry Road [Sales Associate / Team Member] As a Sales Associate at Cost Plus World Market, you'll: Assist customers utilizing World Market service standards; Stock merchandise according to visual standards; Cashier according to customer service guidelin ...
-
Cook - Franchise
1 day ago
Denny Katy, United StatesDenny's S. FRY ROAD [Kitchen Staff / Grill Cook / Line Cook] As a Cook at Denny's, you'll: Prepare food to set recipes following brand standards for proper food temperature and present it on a great looking plate; Maintain a clean and sanitary work environment; Honor guest reques ...
-
Lead Customer Service Representative
2 weeks ago
Mayde Creek Animal Health Center Katy, United StatesOverview: · Mayde Creek Animal Health Center has an opportunity for a full time Lead Veterinary Receptionist to join our team · Location: 3355 North Fry Road, Katy, TX 77449 · Compensation: $17 - $20 /hr · What We Offer: · ???? A dynamic and supportive team environment where ...
-
Part-Time Specialist III, Student Services
1 week ago
Lone Star College Katy, United States Part timeCommitment to Mission · This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect a ...
-
Part-Time PC Technician II
4 days ago
Lone Star College Katy, United States Part timeCommitment to Mission · This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect a ...
-
Houston Methodist Katy, United States Full timeRegulatory Compliance Specialist-Medicare Analyst (Hybrid-Katy) · REFER A FRIEND Current Employees Apply BACK Location: HM Continuing Care Hospital - 701 S Fry Road Katy, Texas 77450 Job Ref: 55429 Talent Area: Administrative Job Shift: DAY 1st - Day Job Type: Full-Time Posted ...
-
Physical Therapist II
1 week ago
Houston Methodist Katy, United States PRNPhysical Therapist II · REFER A FRIEND Current Employees Apply BACK Location: HM Continuing Care Hospital - 701 S Fry Road Katy, Texas 77450 Job Ref: 55507 Talent Area: Physical Therapy Job Shift: 1st - Day Job Type: PRN Posted Date: April 25, 2024 At Houston Methodist, the P ...
-
Patient Access Center Representative
1 week ago
Houston Methodist Katy, United States Full timePatient Access Center Representative - Central Scheduling (Katy) · REFER A FRIEND Current Employees Apply BACK Location: HM Continuing Care Hospital - 701 S Fry Road Katy, Texas 77450 Job Ref: 55918 Talent Area: Administrative Job Shift: 1st - Day Job Type: Full-Time Posted Da ...
-
Restaurant Crew
4 days ago
Zaxby's Cypress, United States Full timeZaxby's Fry Road [Line Cook / Prep Cook / Kitchen Staff] As a Cook at Zaxby's, your day will be spent: Assembling and packaging menu items; Prepping food items; Holding and storing food items; Assisting in unpacking and storing incoming inventory deliveries; Cleaning kitchen and ...
-
Restaurant Associate
1 week ago
7-Eleven Cypress, United States7-eleven Fry Road [Restaurant Team Member] As a Restaurant Associate at 7-Eleven, you'll: Provide prompt, courteous service by greeting and assisting guests; Perform duties necessary to maintain stores cleanliness, and basic upkeep; Comply with all food safety behaviors including ...
-
Shift Leader
9 hours ago
Zaxby's Cypress, United States Part timeZaxby's Fry Road [Shift Manager / Assistant Restaurant Manager] As a Shift Leader at Zaxby's, your day will be spent: Acting as a model of customer service excellence; Performing each FOH workstation with a master skill level; Overseeing the Micros ordering system; Resolving mino ...
-
Shift Leader
3 days ago
Potbelly Sandwich Shop Cypress, United StatesPotbelly Sandwich Shop Fry Road [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow s ...
-
Emergency Medicine job in Cypress TX
1 week ago
Envision Physician Services Cypress, United StatesEnvision Physician Services is looking for Emergency Medicine physicians to join our team at HCA Houston Healthcare North Cypress and it's three affiliated Free-Standing ER's. Physicians must be Board Eligible/Board Certified Emergency Medicine. · HCA Houston Healthcare North Cy ...
Branch Manager Katy Fry Road - PNC Financial Services Group
Description
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Katy, Texas at the Katy Fry Road branch. Bilingual Spanish preferred.
Job Description
Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.
Delegation - Ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.
Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.