- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team Watch this video.
-
Branch Manager Katy Fry Road
4 weeks ago
PNC Financial Services Group Katy, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Branch Manager Katy Fry Road
4 weeks ago
PNC Katy, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Teachers at Fry Road KinderCare
1 week ago
KinderCare Education Houston, United States· Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, · the first and only early childhood education provider recognized with the · Gallup Exceptional Workplace Award , · we offer a variety of early education ...
-
American Telephone and Telegraph Company Houston, United States Part timeEnhance Your Experience Get a newer, better browser (it's free) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. · Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different ...
-
Cashier
2 weeks ago
Timewise Food Stores Katy, United States**Timewise Food Stores is immediately hiring friendly and energetic individuals to join our growing team** · **Competitive Pay & Benefits** · **Starting pay based on experience and may vary by location** · **PTO** · **401K with company match** · **Schedules provided 2 weeks in ad ...
-
Pharmacy Technician-
3 weeks ago
PharmScript, LLC Katy, United StatesOverview: PharmScript is one of the nation's leading pharmacies, partnering with long-term and post · - acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people ...
-
Head Instructor, Part Time
3 weeks ago
Ambika Academics LLC Katy, United States Part timeWe are looking for Head Instructor with a fun outgoing personality and a passion for tutoring students. We tutor students in grades K-12 in Reading, Writing, and Math including Geometry and Algebra II, and HS upper-level math courses. Applicants must be energetic, have a great at ...
-
Lead Customer Service Representative
1 week ago
Mayde Creek Animal Health Center Katy, United StatesOverview: · **Mayde Creek **Animal** Health Center** has an opportunity for a full time** Lead Veterinary Receptionist** to join our team · **Location**: 3355 North Fry Road, Katy, TX 77449 · **Compensation**: $17 - $20 /hr · **What We Offer**: · A dynamic and supportive team env ...
-
Experienced Toddlers Teacher
3 weeks ago
Creative World School of Cypress TX Katy, United States**Benefits**: · - Opportunity for advancement · - Paid time off · - Training & development · Creative World School Cypress TX is seeking an experienced Toddlers Teacher to join our school family · - have at least 3 years of Early Years Teaching experience (to children of 3 months ...
-
Shift Leader
3 days ago
Dunkin - Baskin Robbins Katy, United States**Position Title**:Shift Leader · **Reports To**:Restaurant Manager · Overview · Shift Leaders are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, prov ...
-
Team Member
3 days ago
Sonic Katy, United States**Restaurant Team Member**: · Like a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. · Team Member Requirements: Ability to work irregular hours, nights, weekends and holidays Ability ...
-
Assistant Manager
2 hours ago
Sonic Katy, United States**Position**:Assistant Manager** · **Immediate Supervisor**: General Manager · **Status**:Nonexempt · **Position Summary**: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager mu ...
-
Experienced Preschool/ Prek Teacher
2 days ago
Creative World School of Cypress TX Katy, United States**Benefits**: · - Opportunity for advancement · - Paid time off · - Training & development · Creative World School Cypress TX is seeking an experienced Preschool/ Pre-K Teacher to join our school family · - have had at least 3 years of Early Years Teaching experience (to children ...
-
Restaurant Manager
4 weeks ago
Denny Katy, United StatesDenny's S. FRY ROAD [Restaurant Supervisor] As a Restaurant Manager at Denny's, you'll: Feed the lives of the customers by giving them a place to share great conversations; Solve operational problems; Understand financial statements and contributing factors; Demonstrate a strong ...
-
Sales Associate
3 weeks ago
Cost Plus World Market Katy, United StatesCost Plus World Market South Fry Road [Sales Associate / Team Member] As a Sales Associate at Cost Plus World Market, you'll: Assist customers utilizing World Market service standards; Stock merchandise according to visual standards; Cashier according to customer service guidelin ...
-
Shift Manager
1 week ago
Sonic Katy, United StatesSONIC Drive-In FRY ROAD [Restaurant Shift Supervisor] As a Shift Manager at SONIC Drive-In, you'll: Assist with hiring, training, supervising, managing, directing, and developing staff; Make every guest a repeat customer by ensuring the guest leaves the lot satisfied every time; ...
-
Cook - Franchise
2 weeks ago
Denny Katy, United StatesDenny's S. FRY ROAD [Kitchen Staff / Grill Cook / Line Cook] As a Cook at Denny's, you'll: Prepare food to set recipes following brand standards for proper food temperature and present it on a great looking plate; Maintain a clean and sanitary work environment; Honor guest reques ...
-
CSR (Customer Service Representative)
5 days ago
Pizza Hut Katy, United StatesPizza Hut N FRY ROAD [Restaurant Associate / Crew Member] As a Restaurant CSR at Pizza Hut, you'll: Answer the telephone with a smile in your voice; Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system; Greet ...
-
Driver
1 week ago
Pizza Hut Katy, United StatesPizza Hut N FRY ROAD [Local Driver / Team Member / Courier] As a Driver at Pizza Hut, you'll: Maintain a clean driving record while delivering to customers; Treat the customers like you would your family and friends; Read a map and find your way around your delivery area; Keep yo ...
-
Delivery Driver
1 week ago
Hungry Howie's Katy, United States[Crew Member / Food Courier / Entry Level - No Experience] N Fry Rd - As a Delivery Driver @ Hungry Howie's, you'll learn to: Transport pizza from the restaurant to customers; Confirm that orders have been correctly fulfilled before delivering the product to customers; Process ca ...
Teller Katy Fry Road - PNC Financial Services Group
Description
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Katy, Texas at the Katy Fry Road retail banking branch. Bilingual Spanish preferred.
Job Description
Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Addressing Customer Needs - Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.
Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Fraud Detection and Prevention - Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
