Jobs
>
Tate

    Equipment Support Representative - Tate, United States - Colliers

    Colliers
    Colliers Tate, United States

    2 weeks ago

    Default job background
    Description
    Make your next move an expert one.

    At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

    Why Colliers?

    Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader.

    Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.


    The Equipment Support Representative is responsible for being a part of a solid and innovative team that supports the vision, mission, and goals of our client by providing information on a broad range of products and services to customers via inbound and outbound telephone contact, e-mail, and customer designed communication software.

    This position also assists customers with both operational, equipment, and service-related inquiries.

    Location - Atlanta,


    GA

    SPECIFIC FUNCTIONS AND RESPONSIBILITIES:
    › Assist customers with problem resolution on a variety of products and warranty related services, as well as identifying and helping to correct customer account problems

    › Process orders and provides product and service information to customers over the phone, e-mail, or through customer designed software

    › Identify and finalize completion of orders through invoicing

    › Contribute to department goals by handling appropriate call volumes and assisting the department in meeting overall goals and budgets

    › Achieve acceptable call observation results

    › Assist the department by completing projects and reports related to the department

    › Attend and lead meetings in their respective region for their customers a few times per year

    › Interact with multiple teams to help achieve corporate objectives

    › Provide back-up for other staff as necessary

    › Perform other related duties as required and assigned

    › Ability to train and mentor new team members for Equipment Support as well as entire Chick-fil-A team

    › Help resolve operational problems and work to identify process improvements

    › Lead by example and follow all policies, procedures, and processes

    › Assist with both team improvement and manufacturer equipment training

    › Assist with keeping daily informational documents up to date

    › Assist our ESRs and CSRs with basic problem resolution

    › Ability to lead and complete special projects

    SKILLS,


    EDUCATION AND EXPERIENCE:
    › Possess outstanding written, verbal, organizational, time management, and problem-solving skills

    › Ability to multi-task and pay attention to multiple details and directives at a time

    › Ability to work independently as well as thrive in a team-oriented environment

    › Ability to maintain, develop, and facilitate relationships with customers

    › Must be motivated to attain maximum productivity in a positive working environment

    › Must be able to complete work with accuracy and efficiency

    › Must be able to work with little supervision and train new hires on processes

    › Ability to travel

    › College degree is preferred or combination of work experience and certification, high school diploma or equivalent

    › 3+ years' experience in a project-based work environment and/or customer service field

    › Phone customer service experience

    › Proficiency in Microsoft Office and Abode Programs like Illustrator and Photoshop

    Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available.

    Colliers provides equal employment opportunity to all persons.

    No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.

    #LI-JL1

    Make your next move an expert one and join us as we lead the industry into the future.

    Direct applicants only please, no agencies.

    Colliers provides equal employment opportunity to all persons.

    No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.

    If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
  • Russell Tobin

    Sales Support Representative

    2 weeks ago

    Russell Tobin Kennesaw, United States

    Job Description · Job DescriptionRussell Tobin/Pride Global is seeking a skilled Administrative professional to work at our client's location as a Sales Support Representative. This is an excellent opportunity to work with a dynamic team and gain valuable experience with Healthca ...

  • RealTruck

    Technical Support Representative

    2 weeks ago

    RealTruck Buford, United States

    POSITION SUMMARY · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...

  • Jet Management Executives

    Client Support Representative

    13 hours ago

    Jet Management Executives Suwanee, United States

    Job Description · Job Description · Jet Management delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager i ...

  • Truck Hero

    Technical Support Representative

    4 weeks ago

    Truck Hero Buford, United States

    POSITION SUMMARY · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...

  • RealTruck

    Technical Support Representative

    4 weeks ago

    RealTruck Buford, United States

    Position Summary · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The primary role will be to resolve any ...

  • Lund Inc

    Technical Support Representative

    2 weeks ago

    Lund Inc Buford, United States

    Job Description · Job DescriptionPOSITION SUMMARY · The Technical Support Representative will be assigned to the technical area of customer care and will be responsible for assisting customers via multi-channel touchpoints (i.e., phone, email, chat, web, or social media). The pri ...

  • Barracuda Networks Inc.

    Technical Support Representative

    3 weeks ago

    Barracuda Networks Inc. Alpharetta, United States

    Job Description · Job DescriptionCome Join Our Passionate Team At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data an ...

  • Infinity Systems

    Customer Service Representative in Part-Time

    3 days ago

    Infinity Systems Ball Ground, GA, United States Freelance

    **Customer Service Representative (Part-Time) in Bremen, Germany** · We have been in business since 2008 and have approximately 450 employees across 5 locations. We specialize in telemarketing, providing optimization services and creating processes tailored to individual needs. A ...

  • RightStone

    Field Technician Support Representative

    3 days ago

    RightStone Alpharetta, United States

    Job Description · Job DescriptionWE ARE HIRING We are seeking a Field Technician Support Representative at Georgia 30005. This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. Th ...

  • Northwestern Medicine

    Customer Service Representative

    3 weeks ago

    Northwestern Medicine Woodstock, United States

    The **Customer Service Representative** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standa ...

  • Allstate Insurance Agency - Vanajakshi Tanguturi

    Sales Representative

    1 week ago

    Allstate Insurance Agency - Vanajakshi Tanguturi Johns Creek, United States

    **Benefits**: · - 401(k) matching · - Bonus based on performance · - Competitive salary · - Dental insurance · - Opportunity for advancement · - Paid time off · - Training & development · As a Sales Representative, you are responsible for maintaining and maximizing profitable rel ...

  • Ross Dress for Less

    Assistant Store Manager

    2 weeks ago

    Ross Dress for Less Cumming, United States

    **Welcome to Ross Stores, Inc., where our differences make us stronger ** At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. W ...

  • TDS Telecom

    Field Service Technician

    17 hours ago

    TDS Telecom Blue Ridge, United States Full time

    As a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proacti ...

  • Shenandoah County Public Schools

    Bus Garage Technician

    2 weeks ago

    Shenandoah County Public Schools Woodstock, United States

    **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. · - To perform all required mechanical maintenance on school buses, county-owned vehicles, school board equipment, and various other equipment; · - To prepare a standard work order on a ...

  • 171-Shenandoah Dept Of Social Services

    Family Services Specialist I/ii

    2 weeks ago

    171-Shenandoah Dept Of Social Services Woodstock, United States

    **Hiring Range**:$45,406.32 to $50,951.04 · **Full Time or Part Time**:Full Time · Additional Detail · Shenandoah County Social Services is located in beautiful Woodstock, Virginia approximately 30 miles south of Winchester and 30 miles north of Harrisonburg. Known for its majest ...

  • Penske Truck Leasing

    Mobile Refrigeration Technician 1

    2 weeks ago

    Penske Truck Leasing Kennesaw, United States Full time

    Position Summary: · A Penske Refrigeration Technician will diagnose, overhaul, adjust, and repair all series of motor truck and trailer equipment with the primary focus on all refrigeration unit maintenance equipment designed for commercial trucks and trailers. · This position wi ...

  • Cracker Barrel Old Country Store, Inc.

    Server

    2 weeks ago

    Cracker Barrel Old Country Store, Inc. Cumming, United States

    Store Location: US-GA-CUMMING Overview: · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Servers ke ...

  • Fresenius Medical Care

    Home Therapy Charge Registered Nurse

    2 weeks ago

    Fresenius Medical Care Woodstock, United States Full time

    PURPOSE AND SCOPE: · Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigned direct patient care staff. Communicates with the physician and other members of the healthcare te ...

  • Cracker Barrel Old Country Store, Inc.

    Server

    1 week ago

    Cracker Barrel Old Country Store, Inc. Buford, United States

    Store Location: US-GA-Buford Overview: · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Servers kee ...

  • DOMO Engineering Plastics US

    Industrial Maintenance Technician

    2 weeks ago

    DOMO Engineering Plastics US Buford, United States

    DOMO Engineering Plastics US, LLC is looking to hire an Industrial Maintenance Technician for our PM Continental Shift (7PM - 7AM with rotating days each week - Sun/Wed/Thurs then Mon/Tues/Fri/Sat). · The Maintenance Tech supports the operational effectiveness of the production d ...