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Technical Support Specialist - Evansville, United States - OneMain Holdings Inc
Description
**Technical Support Specialist**
**Full Job Title:** Technical Support Specialist **Job Number:** R **Location:** Evansville, Indiana **Date Posted:** 02/11/2022 **Technical Support Specialist**
**In the Role**
OneMain is looking for Support Specialists to join our team in Evansville, IN. OneSupport is an internal help desk that provides technical and account support to OneMain team members. Applicants must have strong customer service experience with the capability and desire to learn the financial and technical skills required for the position. An extensive training program is provided to all new team members. This position offers excellent opportunities for career growth.
**Responsibilities:**
Resetting Passwords for Team Members
Providing basic support for technical issues including: email, PC, printers, laptops, etc.
Providing support to Team Members with application, account servicing and balancing issues.
Other duties as assigned.
**Job Requirements:**
Strong Verbal and Written Communication Skills
Problem Solving
Detail Oriented
Accepting of Change
Multi-Tasking
Ability to Work in a Fast-paced Environment.
Flexibility (some nights and weekends required)
**Hours:** During the training period, the hours will be from 8 AM to 5 PM. Once trained, the hours are as follows:
We are available for our Team members :Mon, Wed, Thurs, Fri 7:30 AM - 7:30 PM with Tuesday 7:30 AM 9:30 PM
Minimum of 4 evening shifts a month: 10 AM to 7 PM, 11 AM to 8 PM, 12 Noon to 9 PM or 1:30 PM to 10:30 PM
Saturdays 7:00 AM - 3:30 PM only the last 2 (3 where applicable) of the months; we will not staff the 1st two Saturdays of the month.
**COMPENSATION:**
OneMain offers an excellent compensation package including a competitive base pay with additional incentives and bonuses. Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off
OneMain prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at OneMain and apply today
OneMain is an equal opportunity employer.
Founded over 100 years ago, OneMain is Americas premier personal finance company. OneMain provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,800 branches with more than 10,000 employees. We are committed to responsible lending, regulatory compliance, and an active program of outreach to the Investment Community.
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
