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Bowling Green

    systems administrator - Bowling Green, United States - Graves Gilbert Clinic

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    Description
    • Administration of Veradigm PM. Responsible for escalated support tickets. Support and maintenance of application server and SQL database server.
    • Support HL7 interfaces between PM and several clinical applications.
    • Maintain PM automated processes including ETL.
    • Administer and support Phreesia patient engagement application.
    • Manage and maintain Windows servers and applications, ensuring optimal performance and uptime.
    • Provide technical support to staff across the organization, troubleshooting hardware and software issues.
    • Provide additional support for Altera TouchWorks EHR.
    • Implement and maintain automation tools to streamline IT processes and improve efficiency.
    • Work collaboratively with other IT team members and departments to achieve shared goals.
    • Document technical procedures and maintain accurate records.
    • Stay up-to-date on emerging technologies and best practices in healthcare IT.
    • As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings.
    • Other duties as assigned/necessary.
    SOFT SKILLS WILL INCLUDE---
    • Communication and collaboration: Effectively communicate technical information to both technical and non-technical audiences, collaborate with colleagues, and manage user expectations.
    • Problem-solving and critical thinking: Analyzing complex problems, identifying root causes, and implementing effective solutions.
    • Time management and organization: Prioritizing tasks efficiently, meeting deadlines, and managing multiple projects simultaneously.
    • Teamwork and leadership: Working effectively within a team, collaborating on projects, and potentially leading junior IT staff.
    • Documentation: Creating clear and concise documentation of procedures, configurations, and troubleshooting steps.
    • Ability to learn and adapt: Keeping up with evolving technologies, industry trends, and security threats.
    BENEFITS TO JOINING OUR TEAM--
    • Competitive salary and benefits package
    • Opportunity to work in a dynamic and growing healthcare organization
    • Make a real difference in the lives of patients
    • Collaborative and supportive work environment
    • Professional development opportunities


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