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    Portfolio Management, Team Lead - Durham, United States - University System Of New Hampshire

    University System Of New Hampshire
    University System Of New Hampshire Durham, United States

    4 weeks ago

    Default job background
    Description
    For optimal experience, internal candidates should use their USNH username and password when applying for open positions.
    Department
    Department


    UNHBusiness Apps Admin/Integration
    Summary of Position
    Reporting to the Assistant Director and


    ERP
    Product Owner, the Portfolio manager will support a portfolio of projects across the Business Applications team including


    ERP
    projects.

    This role will primarily be responsible for overseeing the backlog of projects, the project management resources assigned to the projects and the statuses of in-progress projects; assisting in removing barriers to success and reporting on the roadmap progress to leadership.

    Acceptable minimum level of education
    Acceptable minimum level of education

    Bachelor's
    Acceptable minimum years of experience
    Acceptable minimum years of experience

    5-7 years
    Additional Job Information
    Posting Number
    Posting Number

    PS4555FY24
    Other minimum qualifications

    Bachelor's degree and six years of experience in information technology field, Master's and four years, or combination of education and experience equal to ten years.

    Additional Preferred Qualifications

    Strong customer service and support, verbal and written communication, and interpersonal skills to work productively in a highly collaborative environment.

    Experience with large scale, enterprise application implementation, integration, development, maintenance and support.
    Passionate about identifying appropriate technology solutions which address critical business needs.
    Experience with project management tools and methodologies such as Microsoft Project and

    PMBOK .
    Experience with process improvement and technology management practices such as


    ITIL
    and Six Sigma.
    Salary Information

    Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
    The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer.

    The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission.

    The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

    Institution Information

    The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction.


    UNH


    is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains.

    There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs.

    The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

    Posting Open to Internal Candidates Only?
    Posting Open to Internal Candidates Only?

    No
    Interested Internal Candidates Exist?
    Interested Internal Candidates Exist?

    Yes
    Job Category
    Appointment Type
    Appointment Type

    Regular
    If TERM position provide projected end date
    Equipment/Instruments
    Drivers License and Physical Requirements. Please check all items that apply.
    Drivers License and Physical Requirements. Please check all items that apply.

    None applicable
    Duties / Responsibilities

    Job Duties
    Duty/Responsibility
    Manage day-to-day portfolio activities and work with the assigned Project Managers to establish working plan for each project phase.
    Helps end-users evaluate


    ROI


    and prioritize work and coordinates with the rest of the ET&S team to establish project milestones, tasks, time estimates and expected timeframes.

    Facilitates project reviews and checkpoint meetings with the project team as well as stakeholders.

    Contributes to the establishment of common practices, tools, and templates for portfolio and project management, and ensures adherence to these standards.

    Supports project resources, removing any barriers to progress.
    Communicates project direction, status, and risk in compelling ways, effectively reaching a wide variety of constituents, including senior leadership.

    Ensures the project teams are entering their time sheets against projects for the ability to track estimates verses actual time for accurate capacity reporting.

    Uses influencing and negotiation skills to collaborate across the institution to deliver high-impact and cost-effective shared solutions.
    Supports the three tiers of Change Management – Communication, Documentation and Training for the projects in the portfolio.
    Monitors metrics and KPIs to report portfolio performance and support decision-making at the team or organizational level.
    Duty/Responsibility

    Staff Management
    Oversees the team project managers and business analysts working on all the projects within the department.
    Participates in resource allocation for incoming projects and overall capacity planning effort for the ET&S


    BAAI
    group.

    In collaboration with the Director, Assistant Director and other area leads, participates in recruitment, on-boarding, selection, hiring and training for the new team members.

    Listens to team member feedback, resolving issues or conflicts and removing barriers to progress and/or success.

    Provides team recognition and appreciation in celebrating successes and empowers team members to improve their confidence, product knowledge and communication skills.

    Conducts proactive regular staff evaluations, through annual performance reviews and regular 1:1 coaching sessions.
    Fosters a professional development driven working environment by encouraging training and providing mentorship for members of the team.
    Reviewer and approver of subordinate's time-off requests.

    Maintains awareness of planned maintenance via the published IT change calendar; ensures that project teams update the calendar with any work related to strategic initiatives that impact existing systems (even if they're dev/test systems).

    Ensure team usage of provided applications such as Team Dynamics, Microsoft Teams and other provided applications and/or technology to optimize internal collaboration and to hold the team accountable to established metrics.

    Duty/Responsibility

    Project Management & Business Analysis
    Ensures customer understands expected outcome of work, anticipated involvement and time frame to complete it.

    Ensures projects are completed within budget, scope and are on schedule; engaging third party vendors and internal team members as appropriate.

    Maintains project plans and is capable of reporting on overall project status and timeline to ET&S Management.
    Consults and collaborates with internal and/or external stakeholders to determine more complex technical specifications from business requirements.
    Performs systems analysis, data analysis, and support for institution applications and administration systems.
    Gathers, analyzes, documents and validates the needs of business stakeholders.
    Identifies and recommends process improvements that significantly reduce workloads or improve quality for their assigned area(s) of responsibility.

    Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals.

    Creates documentation and maintains project specific files and updates.
    Documents areas where enhancements may be made or new functionality added for future follow-up.
    Performs project activities including requirements gathering, configurations, testing, training and go live support.
    Duty/Responsibility

    Participation in other broad-based strategic IT initiatives across the university system
    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    • Do you meet the definition of an Internal Candidate?Internal Candidates include: (1) active status employees who have completed the introductory period and (2) adjunct staff members who have been employed within USNH for at least 12 months in total and who have worked at least 1,000 hours during the 12 month period preceding the application for the position. Student employment does not apply toward internal status eligibility.
    Yes
    No


    • How many years of supervisory experience do you have?
    None
    1-2
    3-5
    6-10
    10-15
    15+


    • Do you now or will you in the future require sponsorship to work in the United States?
    Yes
    No

    5 Chenell Drive, Suite 301, Concord, NH 03301
    #J-18808-Ljbffr
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