Lead Beer Tender - Redlands, United States - Hangar 24 Brewery
Description
Serves as Shift Supervisor, responsible for staff management, operations activities and flow during his/her shift.Key areas of Responsibility
- Daily monetary requirements
- Checking cash banks needed for daily business
- Replenishing cash banks mid shift by exchanging cash tips
- Organizing the bar and staff during shift
- Handling draft line issues/coordinating with TR Management to assist
- Working with the Lead packaging technician on keg availability
- Inventory needs
- Ordering daily cleaning/ necessary supplies
- Coordinating with the TR Management on transport from storage
- Notifying Tasting Room manager when merchandise items need to be reordered
- Updating customer information centers
- Weekly cask, special release beers and upcoming events (All chalkboards and tasting room information table)
- Facilitating communication from managers to staff
- Coordinating with other lead beer tenders on pertinent information
- Informing beer tenders of new changes and procedures
- Ensuring completion of daily tasks and responsibilities by all beer tenders
- Opening checklist, closing checklist, etc.
- Restocking necessary paperwork needed for task completion
- Receiving real time information from beer tenders
- Documenting and communicating concerns
- Taking on and delegating responsibilities
- Maximizing efficiency to get jobs done quickly and correctly
- Open Availability
- Certified Beer Server through the Cicerone Program
- Proven understanding of the daily needs of the bar
- Good organizational skills
- Stellar customer service skills
- Strong communication skills
- Sound judgment
- Overall strong work ethic
- Selfmotivated
- Great conflict management skills
- Ability to work under pressure
- Ability to maneuver 165 lbs keg
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