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Campaign Service Rep
2 days ago
Advent Talent Group Minneapolis, United StatesAs a Campaign Representative for a nonprofit client in Minneapolis, you'll help bring positive change to the Twin Cities metro. This role offers experience in consultative sales, project management, meeting facilitation, public speaking, and data integrity best practices. Join a ...
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Dispatch Services Rep
14 hours ago
Pronto Heating & Air Conditioning Minneapolis, United StatesJob Description · Job DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. · Our Reps st ...
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Customer Service Rep
1 week ago
NuAire Minneapolis, United States** Customer Service Rep** · **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · Fernbrook Location · 2100 Fernbrook Ln N · Plymouth, MN 55447, USA · **Job Details** · * ...
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Customer Service Rep
1 day ago
City of Minneapolis Minneapolis, United StatesPosition Description · The customer service representative will provide a variety of services to customers over the telephone and/or in-person answering questions, providing information, collecting fees and payments, etc. · The City of Minneapolis Public Works Department current ...
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Customer Service Rep
1 week ago
TAJ Technologies Inc Minneapolis, United StatesJOB DESCRIPTION · •The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative w ...
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Customer Service Rep
4 weeks ago
Pine Environmental Services Minneapolis, United StatesJob Title: Customer Service Representative · Reports To: Branch Manager/Customer Service Supervisor · About Us: Pine is the leading provider of rental equipment in the nation for Environmental Monitoring Equipment, Sampling and Safety Supplies, Non-Destructive Testing and Visual ...
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Customer Service Rep
1 week ago
JABRA Corporation Minneapolis, United States**Position:** · Customer Care Representative · **Reports to Title:** · Supervisor/Manager, Customer Care · **Department/Division:** · Customer Care · **Primary Work Location:** · Bloomington, MN · **Job Code/Classification** · Non-Exempt · **Revision Date:** · January ...
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Fire Service Sales Rep
2 weeks ago
Johnson Controls International Plymouth, United States Full timeWhat you will do · The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales s ...
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Collateral Protection Servicing Rep
1 week ago
TRUSTONE FINANCIAL CREDIT UNION Minneapolis, United StatesJob Description · Job DescriptionWHO WE ARE: · TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the ...
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Fire Service Sales Rep
1 week ago
Johnson Controls International Minneapolis, United StatesWhat you will do · The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales s ...
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Softpath System Minneapolis, United StatesJob Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaint ...
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Dispatch Services Rep
2 weeks ago
Pronto Heating & Air Conditioning Minneapolis, United StatesPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities. · Our Reps stand to make a competitive wage o ...
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Customer Service Rep
4 weeks ago
TEKsystems Minneapolis, United States:Position Overview: · Daily Responsibilities/Job Description: · • Receive inbound and make outbound calls to eligible members to communicate MTM information · • Utilize Prime's MTM process management system to record member specific information · • Assess beneficiary information ...
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Customer Service Rep: II
1 week ago
AVA Consulting Bloomington, United StatesDescription: · Responsible for aspects of customer service including answering inquiries via phone and e-mail, processing basic transactions including beneficiary changes, address changes, and contributions, among other items. Also may require research to troubleshoot client an ...
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HVAC Service Sales Development Rep
3 weeks ago
Johnson Controls Minneapolis, United StatesWhat You Will Do · The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus ...
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Customer Service Rep
3 weeks ago
TEKsystems Minneapolis, United States:Position Overview: Daily Responsibilities/Job Description: · • Receive inbound and make outbound calls to eligible members to communicate MTM information · • Utilize Prime's MTM process management system to record member specific information · • Assess beneficiary information ...
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Customer Service Rep. 18/hr
4 days ago
TEKsystems Minneapolis, United StatesNOW HIRING for Customer Service Reps These positions will be in office. MUST LIVE in MN Please do not apply if you dont reside in MN or do not have the MUST HAVES below · MUST HAVES: · 1 year of customer service experience · Description: · Answer inbound calls from customers ...
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Customer Service Rep. 18/hr
20 hours ago
TEKsystems Minneapolis, United StatesJob Description · Job DescriptionNOW HIRING for Customer Service Reps These positions will be in office. MUST LIVE in MN Please do not apply if you don't reside in MN or do not have the MUST HAVES below · MUST HAVES: · 1 year of customer service experience · Description: · Answer ...
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Customer Service Rep I
1 day ago
Donaldson Bloomington, United StatesDonaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration an ...
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Customer Service Rep
3 weeks ago
Farmers Insurance - Diamond Agency Saint Paul, United StatesJob Description · Job DescriptionJoin a team that cares about our customers and you Farmers Insurance - Diamond Agency in North St Paul, Minnesota, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manag ...
Teller/Member Service Rep - St Anthony, United States - Frontier Credit Union
1 week ago
Description
Job TypeFull-time
Description
Join our team Our St. Anthony branch has an immediate opening for a Teller/Member Service Representative. This is a multi-level posting and the position hired into will depend on experience.
Position Overview:
Responsible for handling member service activities in a credit union branch. Maintains a friendly demeanor and serves as a knowledgeable resource with each interaction. Provides expert support to members including information on our products and services, technical assistance, and financial transactions as requested. Ensures member has the products and services needed to benefit their financial status. Seeks to provide one-visit resolution or when applicable refers members to subject matter experts. Provides Frontier Credit Union members' proactive, professional, and knowledgeable service while maintaining efficient completion of credit union business activities.
Essential Functions:
Promptly greets and interacts with member.
Identifies and responds to member's needs with expert level knowledge of credit union's products and services, promotions, operational practices, policies, procedures, and team members.
Actively and professionally cross-sells beneficial products and services to enhance the financial success of our members.Accurately and efficiently completes financial transactions upon the request of members.
Researches and resolves discrepancies and account errors. Works other departments to obtain information and/or to correct transactions.
Consistently makes positive contributions to meet/exceed personal, team, and organizational goals.
Provides exceptional internal and external member service.
Understands, applies, and complies with all Credit Union Policies and Procedures, State and Federal laws and regulations, and adheres to requirements set forth by the Bank Secrecy Act (BSA).
Assists area personnel with related functions as needed.Completes other assigned duties commensurate with position.
Requirements
High school graduate or equivalent and six months of customer service experience required. Financial industry and/or sales experience preferred
Knowledge of Credit Union products and services and demonstrated ability to cross-sell; Good verbal and written communication skills, familiarity with PCs and standard software
Strong interpersonal and public relations skills; Communicates with courtesy, tact, and diplomacy in person and over the phone; exercises discretion on credit union matters
Possesses excellent judgement, creative problem-solving; Able to explain reason and process of resolution
Works effectively on own and as part of team
Ability to read and carry out various written instructions and follow verbal directions
Calmly and professionally handles different personalities from diverse cultures at various levels within and outside of the organization and demonstrates highest levels of member service
Promotes and applies the highest professional and ethical standards, and fair treatment of others
Demonstrates extreme accuracy, efficiency and quality, effectively handles multiple tasks and changing priorities
Reports to work regularly; maintains reliable and timely attendance. Available to work days and hours as dictated by business needs
Bilingual (English/Spanish) preferred
Physical Requirements:
Essential duties require ability to hear, see and speak. Bend, sit, or stand to perform primarily sedentary work with limited physical exertion; occasional lifting up to 10 lbs. Operate routine office equipment including computer terminals, keyboards, telephones, copiers, and calculators. Work on computer for up to 8 hours per day. Some locations may require ability to climb or descend stairs with minimal assistance in emergency situations.
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