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Hanford

    HVAC Dispatcher - Hanford, United States - PrideStaff

    PrideStaff
    PrideStaff Hanford, United States

    2 weeks ago

    PrideStaff background
    Description
    HVAC SERVICE COMPANY IS SEEKING A QUALIFIED HVAC DISPATCHER FOR IMMEDIATE CONSIDERATION. MUST BE READY TO INTERVIEW THIS WEEK.Job DescriptionThe Dispatcher is the

    • central processing unit of the company. The Dispatcher will answer all incoming calls and forward accordingly.
    It is the Dispatcher's responsibility to schedule and dispatch all service appointments.
    The Dispatcher always knows where each company service employee is at.
    Attendance and promptness are vital to this position.
    The Dispatcher will work under the direct supervision and report to the Office Manager.
    The Dispatcher will work closely with the Service Manager, Installation Manager, and all field personnel.

    Essential dutiesAnswer all Incoming calls and forward accordinglySchedule all service-related jobsCommunicate with customers to make sure they know when we will be there.

    Confirms correct customer information and keeps our records current.
    Compose and mail any necessary customer correspondence.

    Confirm scheduled appointmentsDispatch all jobs accordingly via computer or phoneSet appointments for preventative maintenancesResponsible for printing all service lists, proofing & schedulingEverything to do with scheduling including scheduling inspections for remodel Jobs, and vehicle repairs.

    Data entryTrack weather conditionsMaintain, log and label company "keys".Follow up on open work orders to ensure customer satisfaction.
    Organize and maintain office supplies.
    Marketing and maintaining our online presence including our website and social media.

    All other tasks as directed by your supervisor Work ConditionsThe Dispatcher will work in an office setting that is set up for communications with field personnel.

    Standards and QualificationsThe Dispatcher must be capable of multi-tasking.
    This person should be a self-starter and able to handle difficult situations.


    Computer skills required:
    Excel, Word.

    Bottom-line Personal QualificationsStrong work ethicDependableOrganizedAbility to work with all employeesStrong team playerStrong communication skillsHigh level of honesty and integrityAbility to multi-task in a rapidly changing and expanding environmentThis is a Temp-to-Hire position.


    Once hired on with the company, you will receive the following benefits:100% Employer Covered Medical Insurance premium for employee of company offered plan.

    Company contribution percentage to IRA SEP Retirement account- eligible after 2 years.
    Six paid, and six unpaid holidays per year.


    Paid Time Off:
    1 week after 1 year; 2 weeks after 3 years; 3 weeks after 7 years.
    Discretionary bonuses.

    40 hours of sick leave annuallyCompensation / Pay Rate (Up to):
    $ $25.00 Per
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