Todd Snyder - Boston, United States - American Eagle Outfitters

American Eagle Outfitters

Verified Company

Boston, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

***: Tailor at Todd Snyder ensures that all aspects of alterations, tailoring and fitting is consistent with company quality standards while meeting customer expectations and needs. The Tailor enhances in-store customer experience by ensuring customer satisfaction. This role will also add value to the team by educating coworkers on tailoring best practices and guidance on alteration feasibility of some specialty products. The Tailor Is able to provide specialized recommendations if required by guests in order to meet their wearability needs. The Tailor directly contributes to the success of Todd Snyder stores and profitability.

POSITION TITLE:
Tailor

REPORTS TO:
Store Manager

RESPONSIBILITIES:

Own results, successes and opportunities for area of business with the intention of making Todd Snyder a premier destination of Menswear
Responsible for accurate markings on the garment to ensure garment is altered properly
Performs alterations according to the client's needs and following Company quality standards.
Partners with Sales Associates in servicing clients to provide exceptional service during fittings.
Perform special requests for customers and support with Made to Measure ordering process
Ensure accurate recordkeeping and tracking of all goods
Communicate turnaround timelines with customers and ensure deadlines are met
Understand any type of alterations fitted to the customer
Ensure markings are clear and concise for other tailors to execute (if required)
Communicate with Operations Lead to keep supplies stocked and any special request based on complexity of project
Communicate any service issues to Store Manager and have a solution oriented mindset around resolving issues.

QUALIFICATIONS:

Passion for Todd Snyder brand and interest in contributing the future of menswear and American fashion
Minimum 35 years of related alterations and specifically, 'fitting' experience, preferably in a high end retail environment.
Ability to meet deadlines and work in a fastpaced retail environment
Must be detailed, precise and organized.
Ability to collaborate and work within a team environment. Excellent interpersonal and communication skills.
Serviceoriented mindset
Prior POS experience

Todd Snyder:

We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things like the importance of dressing well and cultivating a unique personal style will never go out of fashion.

The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by _The New York Times, New York Magazine, GQ _and others.

PAY/BENEFITS INFORMATION:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (parttime or fulltime / exempt or nonexempt), and years of service. For additional information, please click
HERE .

Job Identification 2234
Job Category Stores
Posting Date
Job Schedule Full time
Locations Boston, MA, United States