- With limited direction from team Leader and minimal guidance necessary by supervisor/manager, perform order releases on a timely basis and in a manner that protects AbbVie assets. Identify root causes of complex payment issues and trends. Assist Team Leader in preparation of compelling data presentations that efficiently communicate these trends to Manager or Team Leader.
- Contributes in department and cross-functional process improvement teams participating interdepartmentally with periodic review from Team Leader or Supervisor/Manager.
- Customer relationship management, internal and external, through emails, ad hoc phone calls, and meetings. Support inbound overflow as required.
- Ability to train new employees and lead AR presentations for other areas requesting representation for new employee onboarding.
- Operates independently within defined scope of responsibility with minimal supervision while interacting independently with employees and customers routinely (i.e. Sales, Contract Marketing and Customer Service, Customers, etc.) at at various levels.
- Reconciles accounts by researching open invoices and/or deductions to ensure validity. Works with customers providing support to clear any outstanding debit.
- Responsible for collection activities requiring the resolution of past due invoices, unearned discounts, disputes, etc. for assigned set of customers. Driving short-term and long-term cash flow, limiting Risk and Bad debt expense and driving down DSO.
- Responsible for compliance to applicable policies and procedures with the ability to help define, document, and implement new processes to improve efficiency understanding the impact work may have on customer relationships or cash flow to AbbVie.
- Effectively utilize and maintain information systems in the analysis and resolution of customer issues in SAP, Microsoft Office, and various other credit and collections systems.
- High school graduation required.
- 3+ years of experience in Accounting, Finance, Receivables, Customer Service or relevant experience. Less than three years of experience may be acceptable with a bachelor's degree.
- Preferred: Bachelor's degree in finance, accounting or business management.
- Previous experience using SAP and advanced Excel skills preferred.
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.
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Accounts Receivable Administrator III - Austin, United States - AbbVie
Description
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Job Description
The Accounts Receivable Administrator III reports to the Collection Supervisor/Manager and will manage the accounts receivable of several customer accounts. This position will review data using system-generated reports and perform timely, accurate and complete account reviews, collections activities and account maintenance for assigned accounts. The incumbent will need a high level of communication skills with increase responsibilities in a level III role requiring collecion activiy knowledge with proven results.
Responsibilities:
Qualifications
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
